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Senior Account Manager
hace 2 meses
About the Role
Payhawk is seeking an experienced and driven Senior Account Manager to join our team. In this role, you will be responsible for managing and expanding a portfolio of our largest and highest growth potential accounts, driving customer adoption and satisfaction, and ultimately achieving revenue growth targets.
Key Responsibilities
- Develop and maintain strong senior relationships with customers to become a trusted advisor to senior executives and advocate for their needs
- Collect and analyze data to learn more about your customers' behavior, identify expansion opportunities and formulate account growth strategies covering multiple geographies, legal entities, champions and economic buyers
- Drive revenue growth through upsell and cross-sell opportunities to deliver against your revenue targets
- Own commercial negotiations and contracting activities with your customers
- Proactively engage with customers to ensure successful product adoption, satisfaction, and value realization
- Identify and address any customer issues or concerns to ensure high customer retention
- Work closely with the product team by actively sharing feedback received from your accounts in order to improve/continuously grow our product
- Maintain updated knowledge of Payhawk product and services
Requirements
- 5+ years of experience in a SaaS sales/account management role
- Strong track record of revenue quota achievement
- Demonstrable experience of owning and closing expansions within large multinational organizations
- Ability to build strong relations and establish trusted advisor status to senior finance executives
- Strong communication skills in German and English
- Strong commercial acumen and ability to drive revenue growth
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Proactive, self-starter with a track record of success
- Ability to work in a fast-paced, dynamic environment
Company Benefits
- 30 days holiday paid leave, plus bank holidays
- Competitive compensation package
- Exchange policy to another Payhawk office
- Flexible working hours and opportunity to work from home
- Regular team-wide events
- WeWork membership benefits
- Opportunity to use the Payhawk product with monthly travel allowance
