Senior Service Delivery Expert
hace 4 semanas
We are looking for an experienced Servic Delivery Expert to join our Digital Customer Experience team. The successful candidate will be responsible for delivering top-notch customer services and ensuring seamless customer journeys.
ResponsibilitiesThe ideal candidate will have a proven track record of working as a trusted advisor to drive business value for customers. They will possess excellent communication and interpersonal skills, with the ability to interact with C-suite through client teams at various levels of technical and non-technical depth.
Key responsibilities include:
- Managing customer escalations and balancing customer expectations
- Negotiating successful resolutions and driving customer adoption
- Working closely with cross-functional teams to deliver customer outcomes
As a valued member of our team, you can expect a competitive salary of $125,000 per annum, plus benefits including generous vacation time, mental health resources, and a FLEXBenefits wellbeing spending account.
-
Senior Service Delivery Executive
hace 4 semanas
Madrid, Madrid, España Cyber Crime A tiempo completoAbout the JobWe are seeking a seasoned Senior Service Delivery Executive to join our team at Palo Alto Networks. This role will be responsible for managing customer relationships and ensuring successful deployment and adoption of our products.The ideal candidate will have 8+ years of professional experience in a customer-facing role, with specialization in...
-
Cybersecurity Service Delivery Expert
hace 3 semanas
Madrid, Madrid, España Cyber Crime A tiempo completoPalo Alto Networks, a leader in cybersecurity solutions, is seeking a highly skilled Senior Service Delivery Leader to join our team. As a key member of our global customer success organization, you will be responsible for delivering exceptional service and support to our customers.Job DescriptionThe ideal candidate will have 8+ years of professional...
-
Digital Transformation Service Delivery Expert
hace 3 semanas
Madrid, Madrid, España Amaris Group Sa A tiempo completoService Delivery Manager Role">">About the Job">This is an exciting opportunity to join Amaris Consulting as a Digital Transformation Service Delivery Expert. As a key member of our team, you will play a vital role in ensuring the successful delivery of digital transformation projects. Your primary responsibility will be to manage client relationships and...
-
Cloud Service Delivery Expert
hace 2 semanas
Madrid, Madrid, España Axa A tiempo completoAbout the RoleAs a Cloud Service Delivery Expert at AXA, you will play a crucial role in ensuring the operational performance of our cloud services meets the highest standards. You will be responsible for bridging the gap between development and operations, overseeing the day-to-day activities of our cloud-based product.Key ResponsibilitiesEnsure the...
-
Senior Service Delivery Director
hace 1 semana
Madrid, Madrid, España NTT DATA, Inc. A tiempo completo**About the Role:**We are seeking a highly skilled Senior Service Delivery Director to join our team at NTT DATA, Inc.As a key member of our organization, you will be responsible for managing client contracts and ensuring that services are delivered according to agreed service definitions and Service Level Agreements.The estimated salary for this position is...
-
Senior Service Delivery Strategist
hace 1 mes
Madrid, Madrid, España Ntt A tiempo completoAbout NTT DATANtt is a leader in the IT services industry, renowned for its technical excellence and innovative approach. We make a significant impact on our clients and society through our cutting-edge solutions.Your Day at NTT DATAThe Senior Service Delivery Strategist is a key leadership role, responsible for driving the go-to-market strategy and...
-
Digital Service Delivery Manager
hace 2 semanas
Madrid, Madrid, España Amaris Group A tiempo completoA career-defining opportunity awaits at Amaris Consulting as a Digital Service Delivery Manager in our vibrant Spain (Hybrid) office. As a key member of our international team, you will thrive in a dynamic environment with an impressive €800M turnover and 1,000+ clients worldwide.About the Role: We are seeking a skilled UX/UI expert to oversee the delivery...
-
Senior Service Delivery Manager
hace 4 semanas
Madrid, Madrid, España Star Consulting Group A tiempo completoJob SummaryWe are seeking a highly skilled Senior Service Delivery Manager to join our team at Star Consulting Group. As a key member of our support team, you will be responsible for ensuring customer requirements are met with consistently high quality of service.Main Responsibilities:Identify the need for new enhancements to existing software and engage...
-
Service Delivery Director
hace 3 semanas
Madrid, Madrid, España Sabio A tiempo completoRole OverviewWe are seeking an exceptional Service Delivery Director to lead our Support department and drive the delivery of contact center services to our clients.Key ResponsibilitiesEnsure the successful delivery of contact center services to one or multiple clients, meeting agreed service level agreements (SLAs).Lead by example, promoting a positive...
-
Cybersecurity Service Delivery Director
hace 4 semanas
Madrid, Madrid, España Cyber Crime A tiempo completoJob DescriptionA key role in the Cyber Crime organization, this position oversees service delivery for our most strategic customers. As a Senior Service Delivery Leader, you will serve as the primary point of contact for post-sales engagements, driving adoption and consumption across our products.About UsCyber Crime is the fastest-growing cybersecurity...
-
Technical Services Specialist
hace 4 semanas
Madrid, Madrid, España Oilandgas.Org A tiempo completoWe are seeking a highly skilled Technical Services Specialist to join our team at Oilandgas.Org. As a key member of our service delivery team, you will play a critical role in ensuring the timely and efficient delivery of services to our customers.Estimated Salary: $80,000 - $110,000 per annumAbout UsAt Oilandgas.Org, we value technical expertise and...
-
Senior Service Delivery Manager
hace 4 semanas
Madrid, Madrid, España Softwareone Deutschland Gmbh A tiempo completoAbout SoftwareOneSoftwareOne is a leading global software and cloud solutions provider, redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications, and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of...
-
Software Delivery Expert
hace 3 semanas
Madrid, Madrid, España Npaw Spain A tiempo completoAbout the Job:NPAW Spain is looking for an exceptional Software Delivery Expert to join our team. As a key member of our Customer Service Delivery team, you will be responsible for delivering customized software solutions, managing projects, and providing advanced technical support. This role will allow you to utilize your expertise in video streaming...
-
IT Service Delivery Manager
hace 2 semanas
Madrid, Madrid, España Gtt Communications, Inc. A tiempo completoJob SummaryWe are seeking an IT Service Delivery Manager to lead our Service Delivery team in delivering exceptional customer experiences. This role requires a strong leader with expertise in service delivery, project management, and customer support.Key Responsibilities:Develop and implement effective service delivery strategies to meet customer needs and...
-
Project Delivery Expert
hace 2 semanas
Madrid, Madrid, España Empresa Reconocida A tiempo completoAbout the RoleEmpresa Reconocida is seeking an experienced Project Delivery Expert to join our team.
-
Customer Service Representative
hace 3 semanas
Madrid, Madrid, España Inpost Iberia A tiempo completoCompany OverviewInPost Iberia is a leading logistics company committed to delivering exceptional customer experiences. Our team is dedicated to ensuring the smooth operation of our delivery services, and we are seeking a highly skilled Customer Service Representative to join our ranks.Job SummaryWe are looking for an experienced Customer Service...
-
Chief Procurement Strategist
hace 3 semanas
Madrid, Madrid, España Internetwork Expert A tiempo completoAbout Internetwork Expert:At Internetwork Expert, our colleagues Dare to be different and Drive their goals forward. We call it the 3D career at Internetwork Expert and it offers a fully-rounded experience with no limits.Bring everything about yourself that you're proud of, whether that's your passion for making a difference, focus on others' well-being, or...
-
Senior Salesforce Delivery Manager
hace 2 semanas
Madrid, Madrid, España Basf A tiempo completoAbout Basf Digital Hub MadridOverviewWe develop innovative digital solutions for Basf, creating new customer experiences and business growth. Our team believes in creativity, trial and error, and great people working together.Becoming part of our global team that embraces diversity and equal opportunities is a chance to develop the future with us.Job...
-
Senior Quality Assurance Expert
hace 2 meses
Madrid, Madrid, España Msx International Inc. A tiempo completoJob SummaryWe are seeking a highly skilled Senior Quality Assurance Expert to join our team at Msx International Inc. in an exciting opportunity to shape the customer experience.About the RoleThe Senior Quality Assurance Expert will be responsible for monitoring and evaluating the quality of customer service interactions to ensure compliance with project...
-
Service Delivery Specialist
hace 3 semanas
Madrid, Madrid, España Cataloxy A tiempo completoJob DescriptionWe are looking for a Service Delivery Specialist to join our team in Madrid, Spain. As a Service Delivery Specialist, you will be responsible for delivering exceptional customer service to our clients through various channels, including phone, email, and chat.Your key responsibilities will include:Efficiently organizing and booking...