Senior Service Delivery Executive

hace 2 días


Madrid, Madrid, España Cyber Crime A tiempo completo
About the Job

We are seeking a seasoned Senior Service Delivery Executive to join our team at Palo Alto Networks. This role will be responsible for managing customer relationships and ensuring successful deployment and adoption of our products.

The ideal candidate will have 8+ years of professional experience in a customer-facing role, with specialization in software product and service delivery to strategic customers. They should also possess expertise in one or more areas such as Cloud Security, DevSecOps, Network Security, or Security Operations.

As a trusted advisor, the Senior Service Delivery Executive will drive business value for customers by interacting with C-suite teams and client teams at various levels of technical and non-technical depth. They will also be responsible for customer guidance throughout their journey, focusing on Value Realization, managing customer escalations, balancing customer expectations, and negotiating successful resolutions.

This is an excellent opportunity to join a fast-growing cybersecurity company and contribute to our mission of protecting the digital way of life.



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