IT Service Delivery Manager
hace 5 días
We are seeking an IT Service Delivery Manager to lead our Service Delivery team in delivering exceptional customer experiences. This role requires a strong leader with expertise in service delivery, project management, and customer support.
Key Responsibilities:- Develop and implement effective service delivery strategies to meet customer needs and expectations.
- Manage and motivate a team of service delivery professionals to ensure seamless execution of projects.
- Collaborate with cross-functional teams to identify and prioritize process improvements.
- Analyze customer feedback and develop action plans to improve service delivery.
- Maintain accurate records and reports to track service delivery metrics and performance.
To be successful in this role, you will need:
- A Bachelor's degree in Business Administration, Computer Science, or a related field.
- At least 10 years of experience in IT service delivery, project management, and customer support.
- Proven leadership skills with the ability to manage and motivate a team.
- Excellent communication and problem-solving skills.
- Ability to analyze complex data and make informed decisions.
$120,000 - $180,000 per year, depending on experience.
-
Malta IT Service Delivery Manager Role
hace 2 semanas
Madrid, Madrid, España Black Pen Recruitment A tiempo completoWe are seeking a highly experienced Service Delivery Manager to join our Microsoft Business Solutions team in Malta. This is an excellent opportunity for someone who has a passion for delivering exceptional customer service and wants to make a real impact in a growing company.**Job Type:** Full Time**Work Place:** Onsite**Location:** Malta, Europe (Relocate...
-
Operational Service Delivery Manager
hace 1 semana
Madrid, Madrid, España Fujitsu Limited A tiempo completoJob Description:We are seeking an experienced Service Delivery Manager Operational to join our team at Fujitsu Limited. As a key member of our Global Services coordinating teams, you will play a crucial role in ensuring the smooth operation of our IT services.The successful candidate will have a strong background in IT service management, with expertise in...
-
Strategic IT Service Delivery Manager
hace 5 días
Madrid, Madrid, España Black Pen Recruitment A tiempo completoOverviewBlack Pen Recruitment is partnering with a leading Microsoft Gold Partner to find an experienced Service Delivery Manager to join their team in Malta. This is a fantastic opportunity for someone looking to relocate to the beautiful island of Malta.
-
Global Service Delivery Manager
hace 2 semanas
Madrid, Madrid, España Carrier A tiempo completoCompany OverviewCarrier, the leading provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions, is seeking an experienced professional to join our team as a Global Service Delivery Manager.SalaryThe estimated annual salary for this position is $120,000, reflecting the company's commitment to...
-
IT Service Delivery Manager
hace 2 semanas
Madrid, Madrid, España Ll Oefentherapie A tiempo completoRequirementsDegree in Computer Science or related fieldExperience in customer support and technical analysisFluency in Spanish and English, with additional languages a plusStrong knowledge of ITIL concepts and technical systemsIn return for your skills and experience, we offer a competitive salary, comprehensive benefits package, and opportunities for career...
-
Service Delivery Manager for Strategic Applications
hace 3 semanas
Madrid, Madrid, España Willis Towers Watson A tiempo completoAre you a skilled professional looking to take your career to the next level? We are seeking a highly motivated Service Delivery Manager to join our team at Willis Towers Watson. This is an exciting opportunity to lead the delivery of high-quality services to our customers.About the RoleThe successful candidate will be responsible for overseeing and managing...
-
Senior Salesforce Delivery Manager
hace 1 día
Madrid, Madrid, España Basf A tiempo completoAbout Basf Digital Hub MadridOverviewWe develop innovative digital solutions for Basf, creating new customer experiences and business growth. Our team believes in creativity, trial and error, and great people working together.Becoming part of our global team that embraces diversity and equal opportunities is a chance to develop the future with us.Job...
-
IT Delivery Lead
hace 2 semanas
Madrid, Madrid, España BASF SE A tiempo completoBASF SE is seeking a skilled Agile Project Manager to join our team. As a key member of our project delivery team, you will be responsible for leading the planning, execution, and delivery of IT projects related to Salesforce CRM and Service Cloud.Key ResponsibilitiesFoster a culture of collaboration and innovation among team membersFacilitate effective...
-
Digital Service Delivery Manager
hace 1 día
Madrid, Madrid, España Amaris Group A tiempo completoA career-defining opportunity awaits at Amaris Consulting as a Digital Service Delivery Manager in our vibrant Spain (Hybrid) office. As a key member of our international team, you will thrive in a dynamic environment with an impressive €800M turnover and 1,000+ clients worldwide.About the Role: We are seeking a skilled UX/UI expert to oversee the delivery...
-
Global IT Service Desk Lead
hace 1 semana
Madrid, Madrid, España Fujitsu Limited A tiempo completoAbout the Role:Fujitsu Limited is seeking an experienced Service Delivery Manager Operational to join our team. In this role, you will be responsible for managing IT services, ensuring that they are delivered efficiently and effectively.The ideal candidate will have a strong background in IT service management, with expertise in managing ITSM tools and...
-
International Service Delivery Specialist
hace 2 semanas
Madrid, Madrid, España Sd Worx A tiempo completoRole OverviewWe are seeking a highly skilled International Service Delivery Manager to join our team in Malaga. As a key member of our operations team, you will be responsible for delivering exceptional service to our international clients, ensuring their needs are met and exceeded.
-
Expert Space Service Manager for Science Operations
hace 3 semanas
Madrid, Madrid, España Wohn-Service-Team A tiempo completo**About Serco**Serco is a leading provider of space services with a skilled workforce that has supported over 50 space missions on behalf of more than 10 space or government agencies globally, including the ESA and NASA.The European Space Agency (ESA) reorganized its scientific satellite mission development and operations in 2020, grouping tasks like uplink,...
-
IT Service Continuity Manager
hace 2 días
Madrid, Madrid, España Allianz Popular SL. A tiempo completoAbout Allianz TechnologyAllianz Technology is the global IT service provider for Allianz, delivering innovative IT solutions that drive the digital transformation of the Group. With a team of over 12,000 employees located in 51 countries worldwide, we work closely with other Allianz entities to pioneer the digitalization of the financial services...
-
IT Service Delivery Manager
hace 3 días
Madrid, Madrid, España Empresa Reconocida A tiempo completoCompany Overview: Sector leading company, globally recognized for sustainability, quality and integrity. With 97,000 employees operating across a network of 2,650 offices and laboratories, we aim to enable a better, safer and more interconnected world.Job Description:This role will be responsible for managing the risks associated with service delivery by...
-
Senior Service Delivery Manager
hace 2 semanas
Madrid, Madrid, España Star Consulting Group A tiempo completoJob SummaryWe are seeking a highly skilled Senior Service Delivery Manager to join our team at Star Consulting Group. As a key member of our support team, you will be responsible for ensuring customer requirements are met with consistently high quality of service.Main Responsibilities:Identify the need for new enhancements to existing software and engage...
-
Technical Program Manager
hace 2 semanas
Madrid, Madrid, España Sgs A tiempo completoAbout the RoleThe Technical Program Manager - IT Services will oversee the lifecycle of corporate IT applications at SGS, ensuring commitments are met and value is delivered. This includes managing service risks, monitoring KPIs to meet operational objectives, and proposing improvements.Key ResponsibilitiesManage service delivery to meet SLAs; negotiate as...
-
IT Infrastructure Delivery Specialist
hace 5 días
Madrid, Madrid, España Caliberly A tiempo completoJob OverviewThe IT Infrastructure Delivery Specialist role is a critical position within Caliberly's Systems Delivery Team. Reporting directly to the Head of Systems Delivery, this individual will be responsible for overseeing the successful implementation of complex IT systems in-country. Key responsibilities include managing In-Country Partners (ICPs)...
-
Technical Delivery Manager
hace 1 día
Madrid, Madrid, España Tradedoubler A tiempo completoCompany Overview:We are an international company with a presence in 15 European countries and an office in Singapore to service the APAC region.Salary:The estimated salary for this role is around $60,000-$80,000 per year, depending on experience and qualifications.Job Description:As a Technical Delivery Manager, you will be responsible for the day-to-day...
-
IT Project Manager
hace 2 semanas
Madrid, Madrid, España Exante A tiempo completoAbout ExanteWe are a wealth tech company that provides centralized trading solutions and B2B financial infrastructure. Our proprietary trading platform enables direct market access to 1M financial instruments from a single multi-currency account, including stocks, ETFs, bonds, futures, and options.Our team is fast-growing and global, with 600+ employees...
-
Service Delivery Excellence Manager
hace 2 semanas
Madrid, Madrid, España Amaris Group Sa A tiempo completoGrow Your Career with Amaris ConsultingWe are seeking an experienced UX/UI Service Delivery Excellence Manager to join our dynamic team in Spain. As a key member of our organization, you will be responsible for delivering exceptional services to our clients while driving operational efficiency and excellence.About the Role:The successful candidate will...