Senior Service Delivery Manager

hace 2 días


Madrid, Madrid, España Softwareone Deutschland Gmbh A tiempo completo

About SoftwareOne
SoftwareOne is a leading global software and cloud solutions provider, redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications, and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology.

The Role
As a Senior Service Delivery Manager at SoftwareOne Deutschland GmbH, you will be responsible for working closely with external technology, software and service providers to deliver high-quality services to our clients. Your core accountabilities include managing multiple services simultaneously, coordinating internal and external resources, and ensuring that services remain within defined scope, schedule and budgets.

Main Responsibilities:

  • Work on different services each with priorities in each of them and must manage them at a fast pace
  • Liaise with management and customers to identify and define the requirements, scope and objectives of the Services and that they are aligned with the organisation's objectives
  • Coordinate internal and external resources, ensuring that services remain within defined scope, schedule and budgets

Requirements:

  • 3+ years of project management experience
  • Experience in infrastructure projects
  • Hands-on experience in client management and team leadership

What We Need to See from You:

  • Ensure that you have the ability to work in an organized way in different clients with different technologies, being all of them from SoftwareOne's Portfolio
  • Capacity of a real risk analysis both in the client and in SoftwareOne

Salary Estimate: Based on industry standards, we estimate the salary for this position to be around €80,000 - €110,000 per year, depending on your level of experience and qualifications. Please note that this is just an estimate and may vary based on individual circumstances.



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