Technical Support Specialist for Croatian Market

hace 2 días


Madrid, Madrid, España Cross Border Talents A tiempo completo

Overview: We are seeking a highly skilled Technical Customer Support Representative to join our team in Romania. This is a remote position that requires native or fluent Serbian language skills and excellent communication abilities in both spoken and written Croatian.

Salary: The estimated annual salary for this position is around 40,000 - 60,000 EUR, depending on experience and performance. This includes a competitive base salary with the potential for performance bonuses after three months and opportunities for career progression.

Job Description:">We are looking for an experienced customer service professional who can provide top-tier technical support to customers via phone, email, and chat. Key responsibilities include resolving issues related to products and services, assisting with product inquiries, maintaining clear communication with customers, and staying up-to-date with the latest product updates and company policies.

Required Skills and Qualifications:">The ideal candidate will be a native or fluent Serbian speaker with excellent communication skills in both spoken and written Croatian. Proficiency in English (both written and spoken) is also required. Previous experience in customer service or technical support is preferred but not essential. Strong problem-solving skills, a passion for technology and troubleshooting, and the ability to work independently in a remote setting are also essential.

Benefits:">In addition to a competitive salary, we offer accommodation support for those relocating to Cluj-Napoca, meal vouchers, comprehensive healthcare coverage starting from the second month of employment, and fully covered transportation costs from the current location to Romania.

Why Choose Us?:">At Cross Border Talents, we value flexibility and work-life balance, allowing you to create your ideal schedule as a remote employee. Our dynamic, multicultural team offers significant opportunities for career growth and professional development, and you'll have the chance to contribute to a high-impact global project where your technical expertise directly enhances the customer experience.



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