Technical Support Specialist
hace 3 semanas
Company Overview
At Apple, we strive to create an environment that fosters innovation and creativity. Our mission is to deliver exceptional customer experiences through dedication, empathy, and technical expertise.
Salary: $50,000 - $65,000 per year, depending on qualifications and experience
Job Description
We are seeking a Technical Support Specialist to join our team at the University of California Santa Cruz. As a Technical Support Specialist, you will be responsible for providing world-class customer service, troubleshooting, and technical support to our customers. You will engage with customers via phone, email, or chat, listening to their concerns and using your technical expertise to resolve issues in a timely and professional manner.
Required Skills and Qualifications
- Enrolled through May 2027 or later in at least one class at a university in the U.S. pursuing a bachelor's degree or higher
- A quiet home workspace, ergonomic chair, desk
- A hard-wired internet connection directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency
- Available for five weeks of full-time paid training on a set schedule totaling 40 hours a week: four, 8 hour shifts during the week and one 8 hour shift on Saturdays
- Post-training, available to work 20 weekly hours, similar to the training schedule
- Able to flex up or down in weekly hours when school is not in session, based on business needs
- Able to meet minimum typing speed of 40 WPM while talking with customers
- Successful completion of a pre-employment assessment, background check, and initial training
Benefits
We offer competitive pay, great benefits, eligibility to participate in our company stock plan, time off, an employee discount, and dedicated resources to support your ongoing growth and career development. We are committed to helping employees explore their potential and fostering a culture where everyone feels seen, heard, and inspired to do their best work.
-
Technical Support Specialist for Grupo Crit
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Grupo Crit. This is an exciting opportunity to provide top-notch technical support and problem-solving skills to our customers.
-
Technical Support Specialist
hace 1 mes
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Crit Interim España Ett A tiempo completoCompany Overview: As a Technical Support Specialist at Grupo Crit, you will be part of a dynamic team that is dedicated to providing exceptional customer service and technical support. Our goal is to deliver outstanding results-driven solutions that exceed our customers' expectations.
-
Technical Support Specialist Tenerife
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Crit Interim España Ett A tiempo completoCrit Interim España Ett is seeking a skilled Technical Support Specialist to join our team in Tenerife, Spain. This is a full-time position with a competitive salary and benefits package.As a Technical Support Specialist, you will be responsible for providing technical support and problem-solving abilities to customers via telephone, email, and the web. You...
-
Technical Support Specialist for Grupo Crit
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoCompany Overview: Grupo Crit is a leading provider of innovative solutions, committed to delivering exceptional customer experiences.Job Description: We are seeking a highly skilled Technical Support Specialist to join our team in Tenerife. As a key member of our support team, you will play a vital role in ensuring our customers receive top-notch technical...
-
Technical Support Specialist
hace 2 meses
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España domestiko A tiempo completoJob OverviewDomestiko is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Key ResponsibilitiesCustomer Interaction: Engage with customers via various communication...
-
Technical Support Specialist
hace 4 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoGrupo Crit is seeking a highly skilled Technical Support Specialist to join our team in Tenerife. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients via various communication channels.About the RoleThis is an exciting opportunity for someone who is passionate about...
-
Technical Support Specialist for Grupo Crit
hace 2 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completo**Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Grupo Crit. As a key member of our support team, you will play a vital role in providing exceptional technical assistance to our customers.**About the Role**The successful candidate will be responsible for interacting with customers via telephone, email, and web...
-
Technical Support Specialist for Customer Service
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completoJob DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Grupo Crit in Tenerife. As a key member of our customer service department, you will be responsible for providing exceptional technical support to our customers via various communication channels.About the RoleThis is a fantastic opportunity to work...
-
Technical Support Specialist
hace 1 mes
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Grupo Crit A tiempo completo**Job Overview**Grupo Crit is seeking a highly skilled Technical Support Specialist to join our team. As a customer service expert, you will be responsible for providing top-notch technical support and problem-solving abilities to our customers.**Key Responsibilities**Interact with customers via various communication channels, including telephone, email, and...
-
Technical Support Specialist
hace 4 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Crit Interim España A tiempo completoCompany OverviewCrit Interim España is a leading provider of interim staffing solutions, dedicated to connecting talented professionals with exciting projects.About the JobWe are seeking a highly skilled Technical Support Specialist - Problem Resolution Expert to join our team. As a key member of our support team, you will play a critical role in delivering...
-
Customer Service Representative
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Apple Inc. A tiempo completo**About the Role**We're seeking a highly skilled and empathetic Customer Service Representative to join our Apple Support team. As a Technical Support Specialist, you'll play a critical role in delivering world-class customer experiences for our customers.
-
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Crit Interim España Ett A tiempo completoCompany OverviewCrit Interim España Ett is a leading provider of technical support services in the Canary Islands. We are seeking highly skilled and multilingual professionals to join our team as Technical Support Specialists.Job DescriptionWe are looking for energetic and vibrant Level 1 Technical Support Specialists to work in our flagship center located...
-
Technical Operations Specialist
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España The Ritz-Carlton A tiempo completoJob Summary: We are seeking a highly skilled Technical Operations Specialist to assist the department head in managing budget, capital expenditures, and preventative maintenance. This role involves ensuring the safety, security, and asset protection of the building and grounds while maintaining exceptional customer service standards.About The Role: As a...
-
IT Support Specialist for Network Infrastructure
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Sci – Serviclients Informatica A tiempo completoAbout the RoleAt Sci – Serviclients Informatica, we are seeking an experienced IT Support Specialist for Network Infrastructure to join our team. In this role, you will be responsible for providing technical support and maintenance of our computer networks.Key Responsibilities:Installation and configuration of network devices and equipmentTroubleshooting...
-
Support Operations Specialist
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España WeRecruit A tiempo completoCompany OverviewATLANTIS ANIMATION is an animation studio based in the Canary Islands, Spain.We produce high-quality animated series and feature films, such as Tara Duncan and Miraculous Ladybug season 5, broadcasted on Disney Channel and Disney +.We are now getting ready for a new captivating project.Job DescriptionThis is a full-time contract position that...
-
Technical Support Representative
hace 1 mes
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Apple Inc. A tiempo completo**Company Overview**: At Apple Inc., we believe that dedication, a fun environment, creativity, and innovation fuel the ultimate customer experience. We strive to delight, engage, and inspire our customers with every interaction. By focusing on the smallest details, we can make a huge impact.**Job Description**: As a Technical Support Representative at Apple...
-
Customer Service Representative
hace 5 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Crit Interim España Ett A tiempo completoCrit Interim España Ett is seeking a Customer Service Representative to join our team in Tenerife, Spain. As a multilingual support specialist, you will be the first point of contact for our customers and provide technical support and problem-solving abilities via telephone, email, and web.Our ideal candidate has excellent communication skills, is fluent in...
-
Senior Radio Network Optimization Specialist
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Ericsson A tiempo completoCompany OverviewEricsson is a global leader in the development and supply of IP-based network solutions. We are committed to helping our customers increase their efficiency, improve customer experience and bring about new revenue streams.About the OpportunityWe are seeking a highly skilled Senior Radio Network Optimization Specialist to join our team. The...
-
IT Resilience Specialist
hace 1 mes
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Hewlett Packard Enterprise Development Lp A tiempo completoAbout the Role:Zerto is seeking an IT Resilience Specialist to join our team in Spain. This role will focus on delivering technical solutions to prospective customers and partners, establishing relationships as a trusted technical advisor, and executing knowledge transfers to external partners.Job Description:The successful candidate will be responsible...
-
IT Resilience Solutions Specialist
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Hewlett Packard Enterprise Development Lp A tiempo completoHewlett Packard Enterprise Development Lp is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.About This RoleWe are...