Dutch/Flemish Customer Service Professional

hace 6 días


Barcelona, Barcelona, España Newco Communications A tiempo completo

We are seeking a skilled and enthusiastic Dutch speaker to join our team as a Customer Service Advisor in our vibrant office space in Barcelona. This is an exciting opportunity for individuals who enjoy providing exceptional customer service and thrive in a dynamic work environment.

Job Overview: Our company values diversity, creativity, and innovation, and we are looking for someone who can bring these qualities to our team. As a Customer Service Advisor, you will be responsible for handling first-line inbound and outbound administrative support requests via phone and email, ensuring a positive customer experience.

Key Responsibilities:

  • Provide accurate and timely information to customers, curators, judges, the registry, and the prosecutor's office of the court, as well as companies and private individuals using our digital platforms.
  • Support customers on general information questions, general procedure questions, issues on the platforms, user access, and PC configuration.

Requirements:

  • Native-level proficiency in Dutch (both spoken and written) and a good command of the English language.
  • A high school diploma or equivalent qualification.
  • Previous customer service experience is a plus but not necessary.

What We Offer:

  • A diverse and lively workplace that values diverse cultures, fostering a fun and friendly atmosphere.
  • Opportunities for internal growth and career progression to advance your professional journey.
  • Extensive training provided, arming you with the knowledge and tools to excel in your role.
  • A competitive salary of approximately €45,000 per year, offering financial stability.
  • Unlimited coffee and fresh fruit on office days for an energy boost.
  • Free online Spanish lessons outside of working hours for skill development.
  • Free PT-sessions.
  • Comprehensive support for mental health and well-being - Ifeel app.
  • Unforgettable staff parties that bring the team together, creating lasting memories.

About Us: Newco Communications is a leading company that values each individual and strives to create amazing experiences. We are committed to empowering our employees to grow and develop their careers.



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