Customer Service Ambassador in Barcelona

hace 2 días


Barcelona, Barcelona, España Newco Communications A tiempo completo

We are seeking a highly skilled Customer Service Advisor to join our team in Barcelona. As a Dutch/Flemish speaker, you will be the friendly voice on the other end of the line or email, ensuring that our customers receive exceptional care.

About Us

Newco Communications is a dynamic company that values diverse cultures and fosters a fun and friendly atmosphere. We pride ourselves on going beyond the usual to create fantastic service experiences.

The Role

  • Handle first line inbound and outbound administrative support requests by phone & e-mail in a professional and courteous manner, ensuring a positive customer experience.
  • Provide accurate and timely information to curators, judges, the registry, and the prosecutor's office of the court, as well as companies and private individuals using the digital platforms.
  • Support customers on general information questions, general procedure questions, issues on the platforms, user access, and PC configuration.

Your Profile

  • Native-level proficiency in Dutch (both spoken and written) and a good command of the English language.
  • A high school diploma or equivalent qualification is necessary.
  • Previous customer service experience is a bonus but not a deal-breaker.
  • You should be able to communicate effectively with customers and resolve issues efficiently.

What We Offer

  • A competitive salary of approximately €28,000 per year.
  • A diverse and lively workplace that values diverse cultures.
  • Opportunities for internal growth and career progression.
  • Extensive training provided to help you excel in your role.
  • Exciting incentives and reward schemes to recognize your efforts and keep you motivated for impressive results.
  • Unlimited coffee and fresh fruit on office days.
  • Free online Spanish lessons outside of working hours.
  • Comprehensive support for mental health and well-being.


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