Customer Service Representative for Home Electronics
hace 4 semanas
We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Specialist for Home Electronics. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Answering customer inquiries and resolving issues in a timely and professional manner
- Providing effective solutions to ensure customer satisfaction
- Recording customer data accurately in our CRM system
- Collaborating with the team to achieve success and project goals
- Native-level proficiency in German and a C1 level of English
- Valid Spanish work permit
- Start availability on one of the following dates: 12/08, 26/08, or 09/09
- Living in Barcelona
- Excellent listening skills and proficient communication abilities
- Drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Salary package of 1810€/month gross or 1392€/month gross
- Indefinite contract with a 2-month probation period
- Hybrid position with 33% of work done in the office
- Working hours from Monday to Friday, 9 AM to 6 PM or 9 AM to 3 PM
- Hybrid training of 8 days
We are a global leader in the BPO industry, with 170,000 employees across the globe. Our innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
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