Customer Service Representative for Home Electronics

hace 4 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo
Customer Support Specialist for Home Electronics

We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Specialist for Home Electronics. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Answering customer inquiries and resolving issues in a timely and professional manner
  • Providing effective solutions to ensure customer satisfaction
  • Recording customer data accurately in our CRM system
  • Collaborating with the team to achieve success and project goals
Requirements:
  • Native-level proficiency in German and a C1 level of English
  • Valid Spanish work permit
  • Start availability on one of the following dates: 12/08, 26/08, or 09/09
  • Living in Barcelona
  • Excellent listening skills and proficient communication abilities
  • Drive for excellence and professionalism
  • Strong teamwork skills and dedication to collaborative success
What We Offer:
  • Salary package of 1810€/month gross or 1392€/month gross
  • Indefinite contract with a 2-month probation period
  • Hybrid position with 33% of work done in the office
  • Working hours from Monday to Friday, 9 AM to 6 PM or 9 AM to 3 PM
  • Hybrid training of 8 days

We are a global leader in the BPO industry, with 170,000 employees across the globe. Our innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.



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