Customer Service Representative for Home Electronics
hace 3 semanas
Customer Support Role
We are seeking a dedicated Customer Support Specialist to join our team at Blu Selection, a global leader in the BPO industry. As a Customer Care Advisor, you will be responsible for providing exceptional customer service and support to our clients.
Your Responsibilities
- Answering incoming customer queries promptly and efficiently
- Identifying issues and providing effective solutions to ensure customer satisfaction
- Recording customer data accurately in the CRM system
- Providing ad-hoc support as required
- Collaborating with the team to achieve success
Requirements
- A native-level proficiency in German and a C1 level of English
- A valid Spanish work permit
- Start availability on one of the following dates: 12/08, 26/08, or 09/09
- Living in Barcelona
- Excellent listening skills and proficient communication abilities
- A drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
What's in it for you?
- Possibility to work either 39h/week or 30h/week
- Salary Package of 1810€/month gross OR 1392€/month gross
- Indefinite contract with a 2-month probation period
- Working hours from Mo-Fr 9 AM to 6 PM (39h) OR 9 AM to 3 PM (30h)
- Hybrid position with 33% in the office
- Working in an international Team on site in Poblenou, Barcelona
- Hybrid Training of 8 days (nearly fully paid)
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