Customer Service Representative for Home Electronics

hace 4 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo
Customer Support Specialist for Home Appliances

We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Specialist for Home Appliances. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Answering incoming customer queries promptly and efficiently
  • Identifying issues and providing effective solutions to ensure customer satisfaction
  • Recording customer data accurately in our CRM system
  • Providing ad-hoc support as required
  • Collaborating with the team to achieve success and project goals
Requirements:
  • Native-level proficiency in German and a C1 level of English
  • Valid Spanish work permit (required)
  • Start availability on one of the following dates: 12/08, 26/08, or 09/09
  • Living in Barcelona
  • Excellent listening skills and proficient communication abilities
  • Drive for excellence and professionalism
  • Strong teamwork skills and dedication to collaborative success
  • Excitement about intercultural communication and the expatriate lifestyle
What's in it for you?
  • Possibility to work either 39h/week or 30h/week
  • Salary Package of 1810€/month gross OR 1392€/month gross
  • Indefinite contract (probation period 2 months)
  • Working hours from Mo-Fr 9 AM to 6 PM (39h) OR 9 AM to 3 PM (30h)
  • Hybrid position (33% in the office)
  • Working in an international Team on site in Poblenou, Barcelona
  • Hybrid Training of 8 days (nearly fully paid)

We are a global leader in the BPO industry, with 170,000 employees across the globe. We are committed to delivering exceptional experiences for our clients and their customers. If you are passionate about customer service and looking for a new challenge, we would love to hear from you.



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