Customer Service Representative for Electronics

hace 4 semanas


Barcelona, Barcelona, España Bluselection A tiempo completo
Customer Care Advisor for Electronics

We are seeking a dedicated and customer-focused individual to join our team as a Customer Care Advisor for Electronics. As a key member of our client's support team, you will be responsible for providing exceptional customer service and ensuring customer satisfaction.

Responsibilities:
  • Identify and resolve customer issues in a timely and effective manner
  • Record customer data accurately in our CRM system
  • Provide ad-hoc support as required
  • Collaborate with the team to achieve success and project goals
What's in it for you?
  • Competitive salary package of 1810€/month gross or 1392€/month gross
  • Flexible working hours from Monday to Friday, 9 AM to 6 PM (39h) or 9 AM to 3 PM (30h)
  • Hybrid position with 33% of work done in the office
  • International team environment in Poblenou, Barcelona
  • Hybrid training of 8 days (nearly fully paid)
Requirements:
  • Native-level proficiency in German and C1 level of English
  • Valid Spanish work permit
  • Excellent listening skills and proficient communication abilities
  • Drive for excellence and professionalism
  • Strong teamwork skills and dedication to collaborative success
  • Excitement about intercultural communication and the expatriate lifestyle

Your future company is a global leader in the BPO industry, with 170,000 employees across the globe. You will be a member of a team behind the best experiences for +750 of the world's leading and digital-first brands.



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