Customer Service Representative for Electronics
hace 4 semanas
We are seeking a dedicated and customer-focused individual to join our team as a Customer Care Advisor for Electronics. As a key member of our client's support team, you will be responsible for providing exceptional customer service and ensuring customer satisfaction.
Responsibilities:- Identify and resolve customer issues in a timely and effective manner
- Record customer data accurately in our CRM system
- Provide ad-hoc support as required
- Collaborate with the team to achieve success and project goals
- Competitive salary package of 1810€/month gross or 1392€/month gross
- Flexible working hours from Monday to Friday, 9 AM to 6 PM (39h) or 9 AM to 3 PM (30h)
- Hybrid position with 33% of work done in the office
- International team environment in Poblenou, Barcelona
- Hybrid training of 8 days (nearly fully paid)
- Native-level proficiency in German and C1 level of English
- Valid Spanish work permit
- Excellent listening skills and proficient communication abilities
- Drive for excellence and professionalism
- Strong teamwork skills and dedication to collaborative success
- Excitement about intercultural communication and the expatriate lifestyle
Your future company is a global leader in the BPO industry, with 170,000 employees across the globe. You will be a member of a team behind the best experiences for +750 of the world's leading and digital-first brands.
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