Strategic Partnership Executive

hace 2 días


Madrid, Madrid, España Workday A tiempo completo

As a Strategic Partnership Executive at Workday, you will be responsible for cultivating deep and long-term relationships with our most strategic clients. This role requires a trusted advisor and executive liaison who can orchestrate a unified, cross-functional approach to deliver outstanding, differentiated customer experiences and ensure long-term partnership success.

About the Role

The individual in this position will lead and coordinate Workday's efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management) to orchestrate all Workday parties around a single, clearly articulated, three-year account/opportunity strategy.

  • Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust.
  • Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success.
  • Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition.
  • Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience.
  • Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment.
  • Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions.
  • Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap.
  • Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness.
About You

To succeed in this role, you will need:

  • 8+ years' experience of large account management, leading both account and delivery teams for software vendors or global SIs.
  • 5+ years of experience in consulting or professional services, preferably with enterprise software solutions.

You should also possess:

  • Demonstrated success in driving customer happiness and achieving revenue growth.
  • Ability to articulate sophisticated ideas clearly and persuasively.
  • Ability to handle / prioritize multiple customer demands balancing customer happiness with revenue and profitability targets.
  • Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organization.
  • Experience implementing Workday is preferable.
  • Fluency in English and Spanish is essential.
Our Approach to Flexible Work

We believe that flexibility can take shape in many ways, so we've combined the best of both worlds: in-person time and remote work. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. With Flex Work, you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.



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