Guest Relations Officer
hace 1 mes
We are seeking a highly skilled Guest Relations Officer to join our team at Barceló Group. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring the satisfaction of our valued guests.
Key Responsibilities- Provide personalized attention to VIP guests, ensuring a seamless check-in experience and ongoing support throughout their stay.
- Conduct regular guest satisfaction surveys to gauge the level of service and identify areas for improvement.
- Collaborate with the hotel team to resolve any issues or concerns that may arise during a guest's stay.
- Develop and implement strategies to promote hotel services and amenities, driving revenue growth and guest loyalty.
- Build strong relationships with guests, understanding their needs and preferences to deliver tailored experiences.
- Stay up-to-date with industry trends and best practices, applying knowledge to enhance the guest experience.
- Education: Degree in Hospitality or a related field.
- Experience: Minimum 2 years in customer-facing roles, with a strong background in hotel operations.
- Language skills: Fluent English is essential, with additional languages a plus.
- Technical skills: Proficiency in office software, CRM systems, and hotel management platforms.
- A dynamic and supportive work environment, with opportunities for growth and development.
- Access to comprehensive training programs, tailored to your role and career goals.
- A competitive salary and benefits package, including health insurance and discounts on hotel stays.
- Opportunities for career advancement, with a clear path for professional growth.
Full-time, permanent position.
-
Guest Relations Officer
hace 1 mes
Madrid Centro, Madrid, España Barceló Group A tiempo completoJob Summary:We are seeking a highly skilled Guest Relations Officer to join our team at Barceló Group. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring the satisfaction of our guests.Key Responsibilities:Provide personalized attention to VIP guests, ensuring a seamless check-in...
-
Guest Relations Officer
hace 1 mes
Madrid Centro, Madrid, España Barceló Group A tiempo completoJob Summary:We are seeking a highly skilled Guest Relations Officer to join our team at Barceló Group. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring the satisfaction of our guests.Key Responsibilities:Provide personalized attention to VIP guests, ensuring a seamless check-in...
-
Guest Relations Officer
hace 2 días
Madrid, Madrid, España Barceló Group A tiempo completoDesarrolla tu carrera en Barceló GroupBuscamos un Guest Relations Officer para unirse a nuestro equipo en Barceló Torre de Madrid.ResponsabilidadesConvertirse en la principal referencia de los clientes VIP del hotel, a cargo de su acogida mediante el check-in, así como del seguimiento de su estancia.Conocer el nivel de satisfacción de los huéspedes del...
-
Guest Relations Officer
hace 2 días
Madrid, Madrid, España Barceló Group A tiempo completoDesarrolla tu carrera en Barceló GroupBuscamos un Guest Relations Officer para unirse a nuestro equipo en Barceló Torre de Madrid.ResponsabilidadesConvertirse en la principal referencia de los clientes VIP del hotel, a cargo de su acogida mediante el check-in, así como del seguimiento de su estancia.Conocer el nivel de satisfacción de los huéspedes del...
-
Guest Relations Supervisor
hace 3 días
Madrid, Madrid, España Marriott International A tiempo completoJob Title: Guest Relations SupervisorJob Summary: We are seeking a highly skilled Guest Relations Supervisor to join our team at The Palace, a Luxury Collection Hotel in Madrid, Spain. As a key member of our Rooms & Guest Services Operations team, you will be responsible for crafting exceptional guest experiences and ensuring that our guests feel valued and...
-
Guest Relations Supervisor
hace 3 días
Madrid, Madrid, España Marriott International A tiempo completoJob Title: Guest Relations SupervisorJob Summary: We are seeking a highly skilled Guest Relations Supervisor to join our team at The Palace, a Luxury Collection Hotel in Madrid, Spain. As a key member of our Rooms & Guest Services Operations team, you will be responsible for crafting exceptional guest experiences and ensuring that our guests feel valued and...
-
Guest Relations Supervisor
hace 3 días
Madrid, Madrid, España Marriott International A tiempo completoJob Title: Guest Relations SupervisorJob Summary: We are seeking a highly skilled Guest Relations Supervisor to join our team at The Palace, a Luxury Collection Hotel in Madrid. As a key member of our hospitality team, you will be responsible for crafting exceptional experiences for our guests, influencing colleagues to build long-term loyalty, and ensuring...
-
Guest Relations Supervisor
hace 3 días
Madrid, Madrid, España Marriott International A tiempo completoJob Title: Guest Relations SupervisorJob Summary: We are seeking a highly skilled Guest Relations Supervisor to join our team at The Palace, a Luxury Collection Hotel in Madrid. As a key member of our hospitality team, you will be responsible for crafting exceptional experiences for our guests, influencing colleagues to build long-term loyalty, and ensuring...
-
Guest Relations Coordinator
hace 1 mes
Madrid, Madrid, España RMC Asia A tiempo completoRMC Asia is seeking a highly motivated and enthusiastic Guest Relations Intern to join our team in Abu Dhabi, UAE. As a Guest Relations Intern, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Responsibilities:Review arrival lists to welcome guests and ensure a warm and personalized...
-
Guest Relations Coordinator
hace 1 mes
Madrid, Madrid, España RMC Asia A tiempo completoRMC Asia is seeking a highly motivated and enthusiastic Guest Relations Intern to join our team in Abu Dhabi, UAE. As a Guest Relations Intern, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Responsibilities:Review arrival lists to welcome guests and ensure a warm and personalized...
-
Guest Relations Coordinator
hace 1 mes
Madrid, Madrid, España Rmc Asia A tiempo completoJob Opportunity with RMC AsiaRMC Asia, a leading hospitality company, is seeking a Guest Relations Intern to join their team in Hong Kong. This role is part of RMC Asia's Cultural Exchange Programs, which offer a range of hospitality internships, management training, and contractual positions in leading hotels and resorts across Asia.Program OverviewThe...
-
Guest Relations Intern in Doha
hace 2 semanas
Madrid, Madrid, España RMC Asia A tiempo completoJoin RMC Asia's Cultural Exchange ProgramsRMC Asia is proud to represent Accor in Doha, Qatar, and is seeking highly motivated individuals to participate in our Guest Relations Internship program. This internship is an excellent opportunity to gain hands-on experience in the hospitality industry and develop valuable skills in customer service, communication,...
-
Guest Relations Intern in Doha
hace 2 semanas
Madrid, Madrid, España RMC Asia A tiempo completoJoin RMC Asia's Cultural Exchange ProgramsRMC Asia is proud to represent Accor in Doha, Qatar, and is seeking highly motivated individuals to participate in our Guest Relations Internship program. This internship is an excellent opportunity to gain hands-on experience in the hospitality industry and develop valuable skills in customer service, communication,...
-
Hospitality Professional
hace 4 semanas
Madrid, Madrid, España Rmc Asia A tiempo completoGuest Relations Internship OpportunityRMC Asia is recruiting guest relations interns at multiple 5-star hotels by Marriott in Doha, Qatar. This internship is part of the Cultural Exchange Programs by RMC Asia, which provides a range of internships, management training, and contractual positions in hotels and resorts throughout Asia.Key...
-
Hospitality Professional
hace 4 semanas
Madrid, Madrid, España Rmc Asia A tiempo completoGuest Relations Internship OpportunityRMC Asia is recruiting guest relations interns at multiple 5-star hotels by Marriott in Doha, Qatar. This internship is part of the Cultural Exchange Programs by RMC Asia, which provides a range of internships, management training, and contractual positions in hotels and resorts throughout Asia.Key...
-
Guest Relations Internship in Abu Dhabi
hace 3 días
Madrid, Madrid, España Rmc Asia A tiempo completoGuest Relations Internship in Abu DhabiRMC Asia is seeking a highly motivated and enthusiastic individual to join our team as a Guest Relations Intern in Abu Dhabi. This internship is an excellent opportunity to gain hands-on experience in the hospitality industry and develop valuable skills in guest relations, customer service, and...
-
Guest Relations Internship in Abu Dhabi
hace 3 días
Madrid, Madrid, España Rmc Asia A tiempo completoGuest Relations Internship in Abu DhabiRMC Asia is seeking a highly motivated and enthusiastic individual to join our team as a Guest Relations Intern in Abu Dhabi. This internship is an excellent opportunity to gain hands-on experience in the hospitality industry and develop valuable skills in guest relations, customer service, and...
-
Guest Relations Professional in Hong Kong
hace 4 semanas
Madrid, Madrid, España Rmc Asia A tiempo completoGuest Relations Internship in Hong KongRMC Asia is seeking a Guest Relations Intern to join our team at a 5-star hotel in Hong Kong. As part of our Cultural Exchange Programs, this internship offers a unique opportunity for participants to gain valuable experience in the hospitality industry.Responsibilities:Review arrival lists to welcome guests and provide...
-
Guest Relations Professional in Hong Kong
hace 4 semanas
Madrid, Madrid, España Rmc Asia A tiempo completoGuest Relations Internship in Hong KongRMC Asia is seeking a Guest Relations Intern to join our team at a 5-star hotel in Hong Kong. As part of our Cultural Exchange Programs, this internship offers a unique opportunity for participants to gain valuable experience in the hospitality industry.Responsibilities:Review arrival lists to welcome guests and provide...
-
Guest Relations Coordinator
hace 1 mes
Madrid, Madrid, España RMC Asia A tiempo completoRMC Asia is seeking a Guest Relations Intern to join Marriott's 5-star resort in Chiang Rai, Thailand. As part of Cultural Exchange Programs by RMC Asia, this program invites you to immerse yourself in the international hospitality industry, collaborate with professionals, and experience the cultural abundance of Thailand.Program OverviewHost: A 5-Star...