Luxury Reservation Consultant
hace 3 semanas
Empowering Hospitality Experts
We are pioneers in the art of responsible hospitality, connecting cultures with heartfelt care. Our team of Heartists is dedicated to delivering exceptional experiences to our clients.
Key Responsibilities
- Respond to guest inquiries in an unscripted environment, showcasing our unique approach to customer service.
- Book global travel experiences to luxury destinations, leveraging your knowledge and passion for hospitality.
- Offer thoughtful recommendations to help guests choose the right room and package for their needs.
What We Offer
- A comprehensive training plan to help you understand our culture, values, and business standards.
- A diverse, inclusive, and enjoyable work environment where you can grow and thrive.
- Exclusive discounts at our iconic properties worldwide.
- A daily meal allowance and private health insurance.
- A chance to make a global impact and participate in community involvement initiatives.
Requirements
- Relevant experience in sales, customer service, hospitality, or tourism.
- Native or proficiency level in French and fluency in English (C1-C2).
- Comfortable with computers and new software.
- A genuine interest in travel and hospitality.
- Strong verbal and written communication skills.
- A solid understanding of service principles and best practices.
We Are Accor Global Reservation Centre
We nurture a real passion for service and achievement beyond limits. At the Accor Global Reservation Centre, we offer memorable experiences to our clients.
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