Global Luxury Travel Consultant

hace 7 días


Barcelona, Barcelona, España Accor Global Reservation Centre A tiempo completo

**Accor Global Reservation Centre: A World of Hospitality Opportunities**

At Accor Global Reservation Centre, we are passionate about pioneering the art of responsible hospitality and connecting cultures with heartfelt care. Our team is dedicated to providing memorable experiences to our clients, and we are seeking a skilled Luxury Travel Consultant to join our international team.

As a Luxury Travel Consultant, you will be the connection between Accor and our guests, serving as their primary point of contact for luxury travel experiences. You will share your expertise and knowledge of our world-class locations and properties while having authentic conversations with guests.

**Key Responsibilities:**

  • Respond to guest requests in an unscripted environment, showcasing your Heartist skills
  • Have creative conversations with guests while booking global travel experiences to luxury destinations
  • Share your knowledge and passion for hospitality, making thoughtful recommendations to help guests choose the right room and package for their needs

**What We Offer:**

We provide a comprehensive training plan to ensure you feel comfortable and confident in your role. Our inclusive and international workplace is diverse, welcoming, and enjoyable, with over 30 nationalities represented. You will engage with a collaborative atmosphere, working with a team of passionate individuals dedicated to excellence.

**Benefits Include:**

  • A daily meal allowance to enjoy meals with your colleagues
  • Private health insurance and wellness initiatives to support your well-being
  • Exclusive discounts at our iconic properties worldwide
  • Incentive plans based on smart goals, allowing you to make a global impact

**Requirements:**

To succeed in this role, you should have:

  • Relevant experience in sales, customer service, hospitality, or tourism
  • Luxury travel experience is a plus
  • Native or proficiency level in French and fluency in English (C1-C2)
  • Tech savviness, comfortable with computers and new software
  • A genuine interest in travel and hospitality
  • Strong verbal and written communication skills
  • Solid understanding of service principles and best practices

**Salary:** $60,000 - $80,000 per year, depending on experience


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