Sales Training Specialist

hace 3 días


Barcelona, Barcelona, España Pandora Group A tiempo completo
About the Role

We are seeking a highly skilled Sales Training Specialist to join our team in Madrid. As a Sales Training Specialist, you will be responsible for providing on-the-job coaching and support to store staff, collaborating closely with Regional Sales Managers and District Sales Managers to improve key performance indicators and enhance overall team performance.

Key Responsibilities
  • Provide coaching and mentoring to store staff to improve sales performance and customer engagement.
  • Collaborate with RSMs to identify areas for improvement and develop action plans to address them.
  • Work with DSMs to assess team performance and identify opportunities for improvement.
  • Develop and implement training programs to enhance sales skills and knowledge.
  • Partner with merchandising, marketing, visual merchandising, and operations departments to align training objectives with broader business goals.
Requirements
  • Strong experience in on-the-ground training and leading in-person training sessions.
  • Fluent in Spanish and English.
  • Portuguese or French are a plus.
  • Knowledge of Canva is a plus.
  • Expert on MS Office (PowerPoint, Excel, Word).
About Pandora

Pandora is the world's largest jewellery brand. We design, manufacture, and market hand-finished jewellery made from high-quality materials at affordable prices. Our jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,600 concept stores.

We believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people's loves.


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