Virtual Front Desk Coordinator

hace 1 día


Madrid, Madrid, España Addmore Outsourcing Inc. A tiempo completo

We are seeking an exceptional Virtual Front Desk Coordinator to join our team at Addmore Outsourcing Inc. In this role, you will be the primary point of contact for all incoming communications, including phone calls, emails, and online chat. Your responsibilities will include providing prompt and professional responses to inquiries, managing and coordinating appointments, meetings, and virtual events using online scheduling tools, ensuring that all scheduling conflicts are resolved, and appointments are confirmed.

As a key member of our team, you will perform various administrative tasks such as data entry, document preparation, and maintaining digital files. You will also support team members with their administrative needs as required, greet and assist clients in a friendly and professional manner, provide information about services, direct clients to the appropriate departments, and ensure a positive experience.

You will handle internal and external communications, ensuring that messages are accurately relayed, and follow-ups are completed in a timely manner. You will maintain clear and effective communication channels, maintain and update client and contact information in the CRM system, and ensure that all records are accurate and up-to-date.

To succeed in this role, you should have previous experience as a receptionist, administrative assistant, or in a customer service role. You should possess excellent communication skills, both written and verbal, with a professional and courteous demeanor. You should also be proficient in using virtual office tools, scheduling software, and office applications (e.g., Microsoft Office, Google Workspace).

This is a remote opportunity with a salary range of $45,000 - $55,000 per annum, depending on your level of experience. If you are a motivated individual who is looking for a challenging and rewarding role, please apply today

Responsibilities:

  • Provide exceptional customer service by addressing any issues or concerns promptly
  • Manage and coordinate appointments, meetings, and virtual events using online scheduling tools
  • Maintain and update client and contact information in the CRM system
  • Perform various administrative tasks such as data entry, document preparation, and maintaining digital files


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