Front Desk Hospitality Associate

hace 1 semana


Madrid, Madrid, España Four Seasons Hotels Ltd A tiempo completo

Experience the best of luxury hospitality at Four Seasons Hotel Madrid. As a Front Desk Hospitality Associate, you will play a key role in delivering exceptional guest experiences from arrival to departure.

About Us

Four Seasons Hotels Ltd is a world-renowned leader in the hospitality industry, known for its commitment to excellence and customer satisfaction. Our hotel in Madrid is a historic landmark with modern energy, offering guests a unique blend of elegance and sophistication.

The Role

We are seeking a highly skilled and experienced Front Desk Hospitality Associate to join our team. The ideal candidate will have excellent communication and problem-solving skills, with a strong ability to work under pressure in a fast-paced environment.

The successful candidate will be responsible for:

  • Assisting guests with check-in and check-out processes
  • Providing personalized service and exceeding guest expectations
  • Responding to guest inquiries and resolving issues in a timely and professional manner
  • Working collaboratively with other departments to ensure seamless guest experiences
Requirements

To be considered for this role, you will need:

  • A minimum of one year's experience in a front-of-house position in a similar hotel
  • Excellent language skills in English and Spanish, both written and spoken
  • Proficiency in hotel property management systems
  • A positive attitude and a passion for delivering exceptional customer service
What We Offer

As a Front Desk Hospitality Associate at Four Seasons Hotel Madrid, you can expect:

  • A competitive salary of €30,000 - €35,000 per annum
  • A comprehensive benefits package, including health insurance and pension scheme
  • Ongoing training and development opportunities to help you grow your career
  • The chance to work with a global brand and be part of a dynamic team

We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we would love to hear from you.



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