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Strategic Client Partner
hace 1 mes
At Workday, our mission is to revolutionize the enterprise software market with a unique culture that prioritizes employee happiness and development. We believe in fostering deep relationships with our clients and delivering outstanding customer experiences. The Principal Managing Partner role plays a critical part in achieving this goal.
About the TeamThis senior executive will serve as a trusted advisor and executive liaison for Workday's most strategic clients, cultivating long-term partnerships and driving business growth. The ideal candidate will possess exceptional leadership skills, a proven track record of building strong C-level relationships, and a deep understanding of enterprise software solutions.
About the RoleThe Principal Managing Partner will lead Workday's efforts across all lines of business, orchestrating a unified approach to deliver exceptional customer experiences and drive long-term partnership success. This includes developing and implementing multi-year engagement roadmaps, ensuring seamless execution of ongoing engagements, and expanding Workday's footprint within accounts through strategic upsell and cross-sell opportunities.
Key Responsibilities:- Nurture C-level Relationships: Foster strong connections with key C-level executives, understanding their strategic vision and encouraging trust.
- Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success.
- Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition.
- Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience.
To succeed in this role, you will need:
- 8+ years' experience of large account management, leading both account and delivery teams for software vendors or global SIs.
- 5+ years of experience in consulting or professional services, preferably with enterprise software solutions.
- Demonstrated success in driving customer happiness and achieving revenue growth.
- Ability to articulate sophisticated ideas clearly and persuasively.
- Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organization.
We offer a highly competitive salary of $180,000 per year, based on your experience and qualifications.
Our Approach to Flexible WorkWith Flex Work, we combine the best of both worlds: in-person time and remote work. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. You'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.
