Senior Account Executive
hace 1 mes
At Axon, we're seeking a seasoned Sales Account Manager to join our team. As a key player in our sales organization, you'll be responsible for driving revenue growth and expanding our presence in the Law Enforcement and Public Safety markets.
As a Sales Account Manager, you'll have the opportunity to build and maintain strong relationships with senior-level customers, navigate complex sales opportunities, and lead our team to success. You'll provide technical and administrative product information, demonstrations, and training to customers, and take ownership of a significant proportion of our customer base. Your success will be built on exceptional relationship-building skills, both internally and externally.
Our goal at Axon is to make each individual feel valued for their contributions to our mission to protect life. We're looking for intelligent, driven individuals who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day. Life at Axon is fast-paced, challenging, and meaningful. Here, you'll take ownership and drive real change, constantly growing as you work hard for a mission that matters.
Key Responsibilities:
- Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon's strategic objectives
- Develop and maintain client relationships to ultimately drive revenue growth
- Develop and execute account strategy by collaborating with the account team to deliver stronger, more relevant value propositions
- Cultivate customer relationships and ensure effective service delivery to accounts
- Focus on customer satisfaction, know the customer's business and workflows, develop proper contact networks within accounts
- Support execution of strategy at the account level
- Work with and bring in experts/specialists where required
- Oversee all account activities
- Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
- Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
- May provide customer product training as necessary
- Accountable for individual expense budget management
- Own account relationship and drive overall customer satisfaction for assigned accounts
- Able to travel up to 70%
- An extensive demonstrable track record in Software Sales (SaaS / Cloud)
- Relationship / consultative selling experience
- Able to clearly and directly articulate complex solution offerings
- Data management experience using Salesforce or similar CRM
- Virtualization and Cloud understanding
- Team Player - collaborate with various team members regularly
- Ready to own & drive the territory
- Startup experience & some vertical experience a plus
- Law Enforcement / Public Safety experience a plus
- Multiple language skills with fluency in English
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