Sales Training Specialist
hace 3 semanas
Role Overview
As a Sales Training Specialist at Pandora, you will be responsible for delivering high-quality training programs to our sales teams across Western Europe. This role is based in Madrid and will involve working closely with our Sales Training Manager to develop and implement training materials and strategies that drive business results.
Key Responsibilities
• Conduct in-store coaching and mentoring sessions to support sales teams in improving their performance
• Collaborate with Regional Sales Managers to identify areas for improvement and develop action plans to address them
• Provide guidance and support to sales teams in implementing strategies to enhance store performance
• Partner with District Sales Managers to assess team performance and identify opportunities for improvement
• Work closely with merchandising, marketing, visual merchandising, and operations departments to align training objectives with broader business goals
Training Project Management
• End-to-end project management of training initiatives, including identifying needs, working with stakeholders, and implementing training materials
• Use of training tools with sales teams at collection launches, including storytelling and sales arguments
• Creation of toolkits for sales teams depending on their needs
• Adaptation of Global Training content for the local market
Training Delivery
• Create and develop training content in line with business needs and training cadence
• Lead training sessions, from 30 minutes to 2 days long, for different sales teams
• Train sales teams on specific collection or project launches with other services within Pandora
E-Learning
• Adapt Global learning content and update training modules on our training platform
• Create new training content for our e-Learning platform, including hybrid training, videos, and podcasts
Administration
• Prepare training and logistics
• Follow up on and analyze training feedback from colleagues
• Follow up on the completion rate of online training
• Accompany teams in their training plans and new joiners in their onboarding process
Requirements
• Strong experience in on-the-ground training, leading in-person training sessions, and managing training projects
• Fluent in Spanish and English, with Portuguese or French a plus
• Knowledge of Canva a plus
About Pandora
Pandora is a leading jewelry company with a strong presence in Western Europe. We are committed to delivering high-quality training programs that support our sales teams in achieving business results.
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