Sales Operations Specialist II
hace 4 semanas
Job Summary:
The Sales & Order Operations Specialist II plays a crucial role in managing the end-to-end process for renewal and new sales, performing duties for department managers, and partnering with an assigned team of account managers to support sales cycles and business objectives.
Key Responsibilities:
- Project Management: The ideal candidate will be a subject matter expert, designated as the go-to person on the team for a specific topic(s) for new and existing Sales & Order Operations staff. They will independently own/manage a topic by expanding their knowledge base in a designated area, train new and existing staff, create and maintain training materials, develop and/or enhance presentation skills, and suggest improvements to current reference materials.
- Sales Cycle and Related Workflow Responsibilities: The Sales & Order Operations Specialist II will prepare quotation proposals, legal forms, and licensing requests, review quotations for completeness and accuracy, partner with account managers to prepare, review, process, and expedite sales orders and related workflow and services, and act as the primary contact for ANSYS customer needs.
- Renewal Opportunities: The candidate will administer all renewal opportunities within the CRM, including revenue reconciliation activities, creating sales queries/reports to track opportunities, following up with customers, and maintaining an accurate renewal forecast within the CRM.
Requirements:
The ideal candidate will have strong teamwork and communication skills, be able to work with all internal departments in a professional manner, and have a sense of urgency, independence in problem-solving, and knowledge of where to find information, who to involve, and how to apply Sales policies.
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