Sales Operations Specialist II

hace 3 semanas


Zaragoza, Zaragoza, España Ansys A tiempo completo

Job Summary

The Sales & Order Operations Specialist II is an integral member of the Ansys team, responsible for managing the end-to-end process for renewal and new sales. This role requires strong teamwork and communication skills, as well as the ability to work with all internal departments in a professional manner.

Key Responsibilities

• Project Management: The Sales & Order Operations Specialist II will be designated as a subject matter expert on a specific topic(s) for new and existing Sales & Order Operations staff. They will independently own/manage a topic by expanding their knowledge base, training new and existing staff, creating and maintaining training materials, and developing presentation skills.

• Quotation and Order Management: The Sales & Order Operations Specialist II will prepare, review, process, and expedite sales orders and related workflow and services. They will also administer all renewal opportunities within the CRM, including revenue reconciliation activities, creating sales queries/reports to track opportunities, and following up with customers to maintain an accurate renewal forecast within the CRM.

• Customer Support: The Sales & Order Operations Specialist II will act as the primary contact for ANSYS customer needs, responding to questions on order status, account issues, license configuration, and other related topics. They will also involve appropriate customers and internal groups to assure timely submission and processing of revenue.

Requirements

The Sales & Order Operations Specialist II will require knowledge and accurate execution of company policies and procedures. They will also need to apply a sense of urgency, independence in problem-solving, and strong teamwork and communication skills. Ability to work with all internal departments in a professional manner is also required.

About Ansys

Ansys is a company that powers innovation by enabling visionary companies to know how their world-changing ideas will perform. With over 50 years of experience, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.



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