Sales Team Lead
hace 3 semanas
We are seeking a highly skilled Sales Team Lead to join our team at Hitachi Europe S.A. (Spain). As a key member of our sales support team, you will be responsible for leading the team to achieve customer satisfaction and ensuring the timely completion of customer orders.
Key Responsibilities
- Provide daily leadership to the sales support team to achieve objectives
- Train, coach, and advise team members to ensure objectives are achieved
- Resolve order entry or expediting issues and apply new processes and skills to improve operations
- Identify barriers to success and develop creative solutions to complex issues
- Coordinate team members for coverage before and after core hours
- Responsible for the completion and accuracy of projects and daily team tasks
Requirements
- Bachelor's degree in a related field
- Post-graduate degree preferred
- Top-level expert in service, production, or support worker role requiring advanced skills
- Experience in international trade
- Minimum of 5 years of experience in customer service/sales
- Exceptional verbal and written communication skills
- Strong interpersonal and active listening skills
- Sense of urgency
- Good organizational skills and attention to detail
- Ability to manage multiple priorities and work well across all levels of the organization
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