Customer Experience Representative
hace 3 días
Qonto is a fintech company that provides innovative financial solutions for small businesses and freelancers. Our mission is to make day-to-day banking easier and more efficient, while providing exceptional customer support.
Job SummaryWe are seeking a Customer Experience Representative to join our team in Paris. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients, including influential startups and key business leaders.
Key Responsibilities- Maintain high customer satisfaction scores through personalized and in-depth support via email, chat, and phone.
- Anticipate client expectations and understand their needs to improve our product and maintain the 'WOW' effect in our relationships.
- Set up internal processes to better respond to customer requests using our continuous improvement methodology.
- Up to one year of experience in customer support or customer service-oriented roles with high-profile clients.
- Excellent communication skills, both oral and written.
- Customer-centric approach, with empathy and adaptability to meet customer needs.
- Team spirit, collaborating with colleagues to achieve common goals.
- Proactivity, self-motivation, and a drive to contribute beyond core duties and improve processes.
- Fluency in French and English.
- A competitive salary of €40,000 per year.
- A dynamic and fast-growing work environment with opportunities for professional growth.
- An inclusive and diverse team culture with access to employee well-being initiatives.
- Tailor-made remote work policies and flexible working hours.
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Customer Experience Representative
hace 4 días
Barcelona, Barcelona, España Engineeringuk A tiempo completoAbout the RoleWe are seeking a highly motivated Customer Experience Representative to join our team. As a key member of our Seller Support Associate team, you will be responsible for providing exceptional customer service to our Sellers/Vendors.
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Global Customer Experience Representative
hace 4 días
Barcelona, Barcelona, España Ttec A tiempo completoAbout the RoleWe are seeking an experienced Global Customer Experience Representative to join our team in Sofia, Bulgaria. As a sales professional with fluency in both English and Polish, you will be responsible for delivering exceptional customer experiences while growing our business.
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Senior Customer Experience Representative
hace 1 mes
Barcelona, Barcelona, España Agilent Technologies Inc. A tiempo completoAbout the RoleWe are seeking a Senior Customer Experience Representative to join our multicultural team at Agilent Technologies Inc. As a key member of our sales support team, you will play a crucial role in ensuring seamless customer interactions from quotation creation to order booking and follow-up.
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Global Customer Experience Representative
hace 4 días
Barcelona, Barcelona, España Cataloxy A tiempo completoKey ResponsibilitiesAs a Global Customer Experience Representative, you will be responsible for delivering exceptional customer experiences through various channels, including email, phone, and chat. Your primary focus will be on understanding and resolving customer queries efficiently, while also promoting products and services to enhance customer...
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Customer Experience Representative
hace 4 días
Barcelona, Barcelona, España Ttec A tiempo completoAbout the RoleAs a Customer Experience Representative at TTEC, you will play a crucial role in delivering exceptional customer experiences to our clients. This involves working effectively to service and upsell client products to existing customers, while also identifying and capitalizing on all other sale opportunities for products that may pair well with...
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Customer Experience Representative
hace 4 días
Barcelona, Barcelona, España Ttec A tiempo completoAbout TTEC: We're a global leader in customer experience management, dedicated to delivering amazing experiences for our clients and their customers. Our Sofia, Bulgaria location is part of this mission, and we're seeking an experienced Sales Representative to join our team.What You'll Be Doing: As a Sales Representative, you'll be responsible for bringing...
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Customer Experience Representative
hace 4 semanas
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoCompany OverviewAt Empresa Reconocida, we're dedicated to delivering exceptional customer experiences for some of the world's most beloved brands. With a global presence and a team of over 100,000 passionate professionals, we're shaping the future of customer experience.About the RoleWe're seeking a talented Customer Experience Representative to join our...
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Barcelona, Barcelona, España Abroad Experience A tiempo completoWe are seeking a Customer Service Expert for our Rotterdam office, where you will be part of a fast-growing international organization. As a Customer Service Representative, you will play a crucial role in ensuring the CS team solves 95% of customer issues.The ideal candidate is a fluent Dutch speaker with affinity for health and nutritional supplements. You...
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English - Customer Experience Representative
hace 3 días
Barcelona, Barcelona, España Ttec A tiempo completoAt TTEC, we're passionate about delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in helping us achieve this goal.We're seeking an individual with excellent communication skills and a passion for problem-solving to join our team. In this role, you'll be responsible for providing top-notch support...
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Barcelona, Barcelona, España Plp Group A tiempo completoAt Plp Group, we are dedicated to simplifying life for our clients. As a leading provider of customer and employee engagement solutions, business process outsourcing, and on-demand services, we have established ourselves as a trusted partner in multiple countries and industries around the world.About UsFounded in South Africa in 1992, Plp Group has grown...
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Global Customer Experience Representative
hace 4 días
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoJob OverviewWe are seeking an experienced customer service professional to join our team as a Global Customer Experience Representative in the travel sector.
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Global Customer Experience Representative
hace 3 días
Barcelona, Barcelona, España Newco Communications A tiempo completoNewco Communications seeks an exceptional Global Customer Experience Representative to join our team in Barcelona. This is a unique opportunity for a highly motivated individual who can provide outstanding customer service and support in a dynamic environment.OverviewWe pride ourselves on delivering exceptional customer experiences, and we're looking for...
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Customer Service Representative
hace 3 días
Barcelona, Barcelona, España Ttec A tiempo completoAt TTEC, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a crucial role in achieving this goal.**Job Summary:**We're seeking a highly motivated and empathetic individual to join our team as a Customer Service Representative. In this role, you'll be responsible for resolving customer issues via...
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Global Customer Experience Representative
hace 6 días
Barcelona, Barcelona, España Tbwa ChiatDay Inc A tiempo completo**Company Overview**Auctane is a leading provider of shipping solutions, empowering hundreds of thousands of merchants to deliver billions of products globally. Our mission is to fuel commerce through exceptional delivery experiences.**Job Description**We are seeking an experienced Global Customer Experience Representative to join our team. As a key member...
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Barcelona, Barcelona, España Ttec A tiempo completo**Customer Service Career Opportunity in Athens, Greece**We're seeking a highly skilled Travel Customer Experience Representative to join our team in Athens, Greece. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences.**What You'll Be Doing**Answering incoming communications from customers...
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Travel Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Ttec A tiempo completoWe're seeking a Travel Customer Service Representative to join our team in Athens, Greece. As a representative of TTEC, you'll be part of creating and delivering exceptional customer experiences while igniting your career with our award-winning employment experience.About the Role: This is an opportunity to build a career in the travel industry, providing...
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Customer Experience Representative
hace 1 semana
Barcelona, Barcelona, España Rockwell Automation A tiempo completoAbout Us">Rockwell Automation is a pioneering technology leader dedicated to empowering manufacturers worldwide. With a workforce of over 28,000 employees, we strive to create a better tomorrow by delivering innovative solutions that make the world more productive, sustainable, and agile.We welcome forward-thinking individuals who share our passion for...
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Dedicated Customer Experience Specialist
hace 1 semana
Barcelona, Barcelona, España Teleperformance A tiempo completoAbout UsTeleperformance is a leading global business process outsourcing (BPO) company that provides customer experience solutions for international companies.We are looking for a dedicated and empathic individual to join our team as a Spanish Customer Service Representative.
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Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the Role: We are seeking a highly skilled Customer Service Representative to join our team in Athens, Greece.Job Summary: As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving inquiries and issues promptly, and providing product information to customers. You will also collaborate with...
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Customer Service Representative for Global Travel Experience
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoWe are seeking a Customer Service Representative to join our dynamic team in Lisbon, Portugal. This is an exciting opportunity to provide exceptional customer service and contribute to the success of a leading holiday platform.Job Description:As a Customer Service Representative, you will be responsible for handling customer inquiries, providing expert...