Portuguese Customer Support Specialist

hace 4 días


Madrid, Madrid, España Head Hunt International A tiempo completo
Job Description

In this exciting opportunity, you will have the chance to work with a leading multinational company in Athens, Greece. As a Portuguese Customer Support Specialist, you will be responsible for delivering exceptional customer service and support to clients across the globe.

Company Overview

Our client is a well-established company that values diversity, innovation, and employee growth. With a strong presence in Europe and beyond, they offer a unique chance to advance your career and develop strong skills while representing one of the biggest brands worldwide.

Salary and Benefits

We offer a competitive monthly salary of approximately €2500 plus 2 extra salaries per year, making it a total of €6000 annually. Additionally, you will enjoy full health care benefits, numerous discounts, and free online Greek language courses. Our state-of-the-art premises provide a great working environment with relaxing break areas, making it an ideal place to work and grow.

Job Responsibilities
  1. Customer Service: Identify customers' needs and deliver appropriate solutions, including sales guidance. Assist customers with placing orders, handle billing inquiries, and provide resolution to issues in a timely manner.
  2. Troubleshooting: Answer customers' inquiries, troubleshoot technical issues, and escalate problems as needed. Follow standard diagnostic procedures and handle frequently asked questions effectively.
  3. Team Collaboration: Exchange ideas and solutions with colleagues, fostering a positive and supportive team environment.
Required Skills and Qualifications
  • Language Proficiency: Fluent Portuguese is a must, with excellent communication skills.
  • Sales Experience: Previous experience in sales, particularly with consumer products and services, is an asset.
  • Technical Research Skills: Ability to troubleshoot customer problems using technical research skills.
  • Adaptability: A positive and adventurous attitude, with a willingness to learn and adapt to new situations.
Why Work with Us?

As a member of our team, you will enjoy:

  • A comprehensive relocation package to help you settle in Greece.
  • A Great Place to Work-Certified Company that fosters diversity and equal opportunities.
  • Professional growth development opportunities and special events.
  • The chance to work for a multinational company and represent one of the biggest brands worldwide.

Don't miss out on this incredible opportunity to advance your career and experience life in Greece. Apply today



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