Technical Account Manager Spain

hace 4 semanas


Barcelona, Barcelona, España Swan A tiempo completo
Unlock the Power of Embedded Finance

Swan is a leading European fintech specializing in embedded banking. Our mission is to empower businesses to elevate their offerings and create new revenue streams through our Banking-as-a-Service platform.

About the Role

We're seeking a Technical Account Manager to join our Operations team. As a key member of our team, you'll work closely with the Business and Sales teams to support our clients' success. Your mission will be to:

  • Support clients in understanding and utilizing our APIs
  • Respond to functional and technical questions from customers, understanding their context and needs
  • Develop a consultative and solution-based approach to meet customers' needs
  • Improve documentation and implement ideas for better client onboarding
  • Cross-functionally collaborate with Product, Engineering, Compliance, Operations, and Sales teams to improve processes and imagine new features
Requirements

To succeed in this role, you'll need:

  • An engineering background centered around web technology
  • Previous experience in Pre-Sales, Technical Account Manager, Delivery Manager, or Technical Project Manager roles
  • Excellent communication and presentation skills, including demoing products and explaining value
  • Knowledge of HTTP, REST, and OAuth
  • Ability to understand and explain technical concepts from developers to C-levels
  • Excellent working abilities in Spanish and English
Our Culture

At Swan, we value simplicity, long-term thinking, excellence, and being human. We believe in kindness, integrity, and caring about greater issues that affect our planet. If you're passionate about making a difference and joining a dynamic team, we'd love to hear from you.



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