Technical Account Manager Spain

hace 15 horas

Barcelona, Barcelona, España Swan A tiempo completo
Technical Account Manager - Embedded Finance

Swan, a leading European fintech, is seeking a skilled Technical Account Manager to join its team. As a key member of the Operations team, you will work closely with the Business and Sales teams to ensure seamless onboarding and support for clients.

Key Responsibilities:
  • Support clients in understanding and utilizing Swan's APIs to achieve their goals.
  • Respond to technical and functional questions from customers, providing consultative and solution-based approaches.
  • Develop and improve documentation to enhance client onboarding.
  • Cross-functionally collaborate with Product, Engineering, Compliance, Operations, and Sales teams to improve processes and develop new features.
Requirements:
  • Engineering background centered around web technology.
  • Previous experience in Pre-Sales, Technical Account Management, Delivery Management, or Technical Project Management.
  • Excellent communication and presentation skills, with the ability to explain technical concepts to developers and C-level executives.
  • Knowledge of HTTP, REST, and OAuth.
  • Fluency in Spanish and English.
What We Offer:
  • Hybrid remote policy with 2 days of remote work per week.
  • Health insurance.
  • Partnerships with Classpass for fitness and wellness.
  • Lunch vouchers.
  • Annual team retreats.
About Swan:

Swan is a fintech company committed to providing a caring work environment and promoting diversity and inclusion. Our core values include Simplicity, Long Term, Excellence, and Be Human.

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