Customer Success Manager

hace 4 semanas

Barcelona, Barcelona, España Dynatrace A tiempo completo
Customer Success Manager

At Dynatrace, we're on a mission to make software work perfectly. As a Customer Success Manager, you'll play a critical role in driving adoption, preserving renewals, and identifying growth opportunities for assigned accounts in your territory.

Key Responsibilities:
  • Accelerate customer adoption of Dynatrace SaaS/Managed product portfolio through technical enablement, usage training, project planning, and basic onboarding.
  • Own renewal strategy and subsequent on-time renewal of subscription(s).
  • Identify strategic, new business growth opportunities.
  • Build Dynatrace brand awareness and loyalty in assigned accounts.
  • Defend against competition in assigned accounts.
Requirements:
  • Minimum 3 years of experience in Customer Success.
  • Hands-on experience within a SaaS business with an appropriate understanding of key business drivers and KPIs.
  • Strong business acumen and commercial outlook with a good conceptual understanding of IT operations processes and best practices.
  • Excellent English and Arabic (Spoken and written) language skills.
  • Solid technical understanding of cloud, new stack, and application performance technology.
What You'll Love About Dynatrace:
  • We're a leader in unified observability and security.
  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
  • We work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

  • Customer Success Manager

    hace 3 semanas

    Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer success team, you will be responsible for driving customer growth and retention through strategic account management and digital transformation.Key ResponsibilitiesAnalyze customer data to...

  • Customer Success Manager

    hace 3 semanas

    Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer success team, you will be responsible for driving customer growth and retention through strategic account management and digital transformation.Key ResponsibilitiesAnalyze customer data to...

  • Customer Success Manager

    hace 3 semanas

    Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team in Bogotá. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success with our products and services.Key ResponsibilitiesDevelop and execute customer success plans to...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    Job Title: Customer Success ManagerAt Autodesk, Inc., we are seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Job Summary:The Customer Success Manager will be responsible for leading a team of customer-facing professionals in delivering exceptional customer experiences,...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    Job Title: Customer Success ManagerAt Autodesk, Inc., we are seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Job Summary:The Customer Success Manager will be responsible for leading a team of customer-facing professionals in delivering exceptional customer experiences,...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job Title: Customer Success ManagerAt Autodesk, we're seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk solutions.Develop and implement...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job Title: Customer Success ManagerAt Autodesk, we're seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk solutions.Develop and implement...

  • Customer Success Manager

    hace 2 semanas

    Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    As a Customer Success Manager at Accs - Ares Customer Care Solutions Gmbh, you will be the key partner for our clients at every stage of their journey. You will be responsible for communicating their needs to our product team and focused on teaching them how to take advantage of all of our features and solve their business needs.You will be focused on...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job Title: Customer Success ManagerAt Autodesk, we are seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk solutions.Partner with sales...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job Title: Customer Success ManagerAt Autodesk, we are seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk solutions.Partner with sales...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    Job Title: Customer Success ManagerAt Autodesk, we're looking for a skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Lead a team of customer success professionals in driving customer success and adoption of Autodesk solutions.Develop and implement customer success...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    Job Title: Customer Success ManagerAt Autodesk, we're looking for a skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Lead a team of customer success professionals in driving customer success and adoption of Autodesk solutions.Develop and implement customer success...

  • Customer Success Manager

    hace 3 semanas

    Barcelona, Barcelona, España Merantix A tiempo completo

    Job Title: Manager, Customer Success Midmarket, Mfg EmeaJob Summary:We are seeking a seasoned Customer Success Manager to lead our Midmarket team in driving customer adoption and satisfaction. As a key member of our Customer Success organization, you will be responsible for developing and executing strategies to ensure our customers achieve their desired...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    Job Title: Customer Success ManagerAt Autodesk, we're looking for a skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk products.Develop and implement...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    Job Title: Customer Success ManagerAt Autodesk, we're looking for a skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk products.Develop and implement...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    Job Title: Customer Success ManagerAt Autodesk, Inc., we are seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk solutions.Partner with sales...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    Job Title: Customer Success ManagerAt Autodesk, Inc., we are seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk solutions.Partner with sales...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Merantix A tiempo completo

    Job Title: Customer Success ManagerAt Merantix, we're seeking a highly skilled Customer Success Manager to lead our Midmarket Onboarding team. As a key member of our Customer Success organization, you'll be responsible for driving customer adoption and satisfaction across our Midmarket customer base.Key Responsibilities:Manage and develop a high-performing...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, Barcelona, España Merantix A tiempo completo

    Job Title: Customer Success ManagerAt Merantix, we're seeking a highly skilled Customer Success Manager to lead our Midmarket Onboarding team. As a key member of our Customer Success organization, you'll be responsible for driving customer adoption and satisfaction across our Midmarket customer base.Key Responsibilities:Manage and develop a high-performing...

  • Customer Success Manager

    hace 3 semanas

    Barcelona, Barcelona, España Sap Se A tiempo completo

    Customer Success ManagerAt SAP, we're committed to helping our customers achieve their goals. As a Customer Success Manager, you'll play a critical role in delivering exceptional support and guidance to our clients, ensuring they get the most out of our solutions.Key responsibilities include:Building and maintaining strong relationships with key stakeholders...