Customer Success Manager
hace 2 días
At Autodesk, Inc., we are seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.
Job Summary:The Customer Success Manager will be responsible for leading a team of customer-facing professionals in delivering exceptional customer experiences, ensuring customer satisfaction, and driving revenue growth through customer success initiatives.
Key Responsibilities:- Manage and develop a team of customer-facing professionals to deliver exceptional customer experiences
- Develop and implement customer success strategies to drive customer adoption and revenue growth
- Partner with sales teams, reseller partners, and other stakeholders to drive customer success motions and resolve customer activation/onboarding/usage issues
- Identify and make recommendations for improvements in onboarding and use
- Set team expectations to drive high-level customer satisfaction and experience
- Customer Empathy & customer mindset
- Coaching and listening skills
- Ability to prioritize, assign and delegate tasks
- Change management
- Collaboration and coordination across multiple stakeholders
- People Management Experience
- 4+ years Customer Success/Account Management experience
- SDFC proficiency
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive.
-
Customer Success Manager
hace 1 mes
Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer success team, you will be responsible for driving customer growth and retention through strategic account management, digital transformation, and e-commerce operations...
-
Customer Success Manager
hace 4 semanas
Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer success team, you will be responsible for driving customer growth and retention through strategic account management and digital growth initiatives.Key ResponsibilitiesAnalyze customer data to...
-
Customer Success Manager
hace 4 semanas
Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer success team, you will be responsible for driving customer growth and retention through strategic account management and digital growth initiatives.Key ResponsibilitiesAnalyze customer data to...
-
Customer Success Manager
hace 1 mes
Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our organization, you will be responsible for driving business growth and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute strategic plans to drive business growth and customer...
-
Customer Success Manager
hace 1 mes
Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our organization, you will be responsible for driving business growth and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute strategic plans to drive business growth and customer...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Autodesk A tiempo completoJob Title: Customer Success ManagerAt Autodesk, we're seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk solutions.Develop and implement...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Autodesk A tiempo completoJob Title: Customer Success ManagerAt Autodesk, we're seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk solutions.Develop and implement...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Autodesk A tiempo completoJob Title: Customer Success ManagerAt Autodesk, we are seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk solutions.Partner with sales...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Autodesk A tiempo completoJob Title: Customer Success ManagerAt Autodesk, we are seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk solutions.Partner with sales...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Autodesk, Inc. A tiempo completoJob Title: Customer Success ManagerAt Autodesk, we're looking for a skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Lead a team of customer success professionals in driving customer success and adoption of Autodesk solutions.Develop and implement customer success...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Autodesk, Inc. A tiempo completoJob Title: Customer Success ManagerAt Autodesk, we're looking for a skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Lead a team of customer success professionals in driving customer success and adoption of Autodesk solutions.Develop and implement customer success...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Autodesk, Inc. A tiempo completoJob Title: Customer Success ManagerAt Autodesk, we're looking for a skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk products.Develop and implement...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Autodesk, Inc. A tiempo completoJob Title: Customer Success ManagerAt Autodesk, we're looking for a skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk products.Develop and implement...
-
Customer Success Manager
hace 4 semanas
Barcelona, Barcelona, España Aftership A tiempo completoAbout UsAftership is a leading automation platform that empowers ecommerce retailers to create and manage exceptional online shopping experiences. With a strong product market fit and a growth trajectory that's hard to ignore, we're looking for a talented Customer Success Manager to join our team.Your MissionWe succeed when our customers succeed. As a...
-
Customer Success Manager
hace 4 semanas
Barcelona, Barcelona, España Aftership A tiempo completoAbout UsAftership is a leading automation platform that empowers ecommerce retailers to create and manage exceptional online shopping experiences. With a strong product market fit and a growth trajectory that's hard to ignore, we're looking for a talented Customer Success Manager to join our team.Your MissionWe succeed when our customers succeed. As a...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Autodesk, Inc. A tiempo completoJob Title: Customer Success ManagerAt Autodesk, Inc., we are seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk solutions.Partner with sales...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Autodesk, Inc. A tiempo completoJob Title: Customer Success ManagerAt Autodesk, Inc., we are seeking a highly skilled Customer Success Manager to lead our Midmarket team in driving customer success and adoption of our solutions.Key Responsibilities:Manage and develop a team of customer success professionals to ensure seamless onboarding and adoption of Autodesk solutions.Partner with sales...
-
Customer Success Manager
hace 3 días
Barcelona, Barcelona, España Merantix A tiempo completoJob Title: Customer Success ManagerAt Merantix, we're seeking a highly skilled Customer Success Manager to lead our Midmarket Onboarding team. As a key member of our Customer Success organization, you'll be responsible for driving customer adoption and satisfaction across our Midmarket customer base.Key Responsibilities:Manage and develop a high-performing...
-
Customer Success Manager
hace 2 días
Barcelona, Barcelona, España Merantix A tiempo completoJob Title: Customer Success ManagerAt Merantix, we're seeking a highly skilled Customer Success Manager to lead our Midmarket Onboarding team. As a key member of our Customer Success organization, you'll be responsible for driving customer adoption and satisfaction across our Midmarket customer base.Key Responsibilities:Manage and develop a high-performing...
-
Customer Success Manager
hace 3 días
Barcelona, Barcelona, España Ptc A tiempo completoJob Title: Principal Customer Success ManagerAt PTC, we're transforming the way companies operate by bringing the physical and digital worlds together. As a Principal Customer Success Manager, you'll play a critical role in our success by driving customer satisfaction, growth, and retention.Key Responsibilities:Develop and execute account plans to drive...