Customer Engagement Specialist
hace 3 semanas
At Exmo, we are an international fintech company founded at the start of the crypto revolution. Our team has gathered expertise by providing convenient and high-quality crypto services to our customer base, which currently exceeds 2 million active traders.
We are looking for a Call Center Sales Representative to expand our global reach through client engagement, focusing on the LATAM market. This role will involve engaging with leads to introduce our services and products, conducting high-energy sales calls, and providing expert guidance on trading.
Key Responsibilities:
- Engage with leads to introduce our services and products
- Conduct high-energy sales calls, converting interested leads into active traders
- Provide expert guidance on trading, leveraging your experience
- Maintain high customer satisfaction by promptly addressing client queries and concerns
- Stay updated with the latest trends and developments in the cryptocurrency market
Requirements:
- Experience in trading stocks, crypto, and forex
- Strong sales skills with a track record of meeting or exceeding targets
- Fluent in Portuguese, Brazilian, and conversational English skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving skills and the ability to think on your feet
- Familiarity with CRM software and other sales tools
We offer:
Remote work, gym, and English courses, compensation, professional growth, 10 days off per year without sick leave, 20 days annual vacation, extra day off to celebrate a birthday, wedding, or kid's birthday, and a friendly team.
We also offer a gift-money bonus to make your party even more significant.
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