IT Support Expert

hace 1 mes


Madrid, Madrid, España Wood Group A tiempo completo

Wood Group is seeking a skilled IT Support Expert to deliver day-to-day technical assistance for our employees. As an IT Support Expert, you will be responsible for resolving simple IT issues through various communication channels. You will also provide onsite support for complex technical problems and offer guidance and assistance in person.

This role presents an excellent opportunity for you to join our team and contribute to the development of innovative projects within the IT department. With a focus on attracting, retaining, and developing talent, we are looking for someone with proven experience in desktop support who can provide successful resolutions with high client satisfaction.

Key responsibilities include:

  • Diagnosing and troubleshooting technical issues, including account setup, software issues, hardware, and network configuration
  • Asking customers targeted questions to quickly understand the root of the problem
  • Tracking computer system issues through to resolution, within agreed SLA

You will have the opportunity to develop your skillset as we implement new technologies and work closely with other departments to ensure seamless integration. If you have a strong problem-solving ability, excellent communication skills, and a customer-oriented attitude, this could be the ideal role for you.

We are looking for someone with:

  • Proven experience within IT Desktop Support
  • Hands-on experience with Windows OS, mobile devices, peripherals, Intune, and SCCM deployment methods
  • Excellent problem-solving and multitasking skills

The estimated salary for this position is £35,000-£45,000 per annum, depending on experience.


  • IT Support Specialist

    hace 2 semanas


    Madrid, Madrid, España Seleccion It A tiempo completo

    International company Seleccion It, a world leader in its sector, seeks an experienced Computer Engineer for its development center and international support team in Madrid. This expert role involves planning, coordinating, and managing IT support activities with a focus on incident and problem management.About the RoleThis position requires an individual...


  • Madrid, Madrid, España Selección -It A tiempo completo

    About Selección -ItAs a world leader in our sector, we are committed to delivering exceptional IT support services. Our development center and international support team in Madrid is looking for an expert in Computer Engineering with extensive experience in IT Support work and coordination.About the RoleWe are seeking a Senior IT Support Specialist to join...

  • IT Support Specialist

    hace 2 semanas


    Madrid, Madrid, España Bme A tiempo completo

    Are you a tech-savvy individual looking for a challenging role in Onsite Support? We're seeking an experienced IT professional to join our team as an IT Support Specialist - DWS Platform Expert.About the RoleWe offer a competitive salary of approximately €45,000 per year, paid on a 37.5-hour workweek basis, with flexible scheduling and 29+2 holidays...

  • IT Support Specialist

    hace 4 días


    Madrid, Madrid, España A&O It Group A tiempo completo

    About A&O IT GroupA&O IT Group is a leading provider of fully managed IT solutions and cyber security services. With over 50 years of expertise, we boast an extensive global network, delivering trusted IT services to clients worldwide.Our team at A&O IT Group is committed to excellence, and we're looking for skilled professionals to join our ranks as IT...


  • Madrid, Madrid, España Amadeus It Group A tiempo completo

    About the Role: As an IT Services Category Procurement Expert, you will play a key role in our Corporate Purchasing Team, collaborating with colleagues to define and implement global category practices for IT Services. Your focus will be on Delivery Based Services, Outsourcing, and Fixed Price Projects.Key Responsibilities:Support the execution of Global...


  • Madrid, Madrid, España Amadeus It Group A tiempo completo

    About the RoleWe are seeking a highly skilled Strategic IT Services Procurement Expert to join our Corporate Purchasing Team at Amadeus It Group. This is a full-time position based in Madrid.Job DescriptionThe successful candidate will be responsible for defining and implementing global category practices for IT Services, focusing on Delivery Based Services,...


  • Madrid, Madrid, España Amadeus IT Group A tiempo completo

    Amadeus IT Group is a leading technology company that powers the travel industry. We are currently seeking an experienced Global IT Services Sourcing Expert to join our team.Job DescriptionThis role is responsible for optimizing cost savings and procurement value by crafting and implementing strategic sourcing initiatives for IT Services across the globe....

  • IT Support Specialist

    hace 2 días


    Madrid, Madrid, España Amazon A tiempo completo

    **About Amazon's IT Services Team**At Amazon, our IT Services team is the backbone of our seamless operations. As a Technical Operations Engineer, you'll be part of this dynamic, high-impact environment where you can showcase your technical expertise and make a direct impact on Amazon's corporate global workforce.**Job Summary:**We're seeking...

  • IT Support Specialist

    hace 2 semanas


    Madrid, Madrid, España Salve Consulting A tiempo completo

    We are seeking a dedicated IT Support Specialist to serve as the first point of contact for technical support inquiries. This role offers a high degree of autonomy and direct influence on healthcare technology solutions.Job SummaryServe as the first responder for technical support, managing Level 1 support tickets via phone and software systems.As an IT...


  • Madrid, Madrid, España Salve Consulting A tiempo completo

    Job SummaryWe are seeking a highly skilled 1st Level IT Support Specialist to provide technical assistance and support to our clients. This role requires excellent problem-solving skills, strong communication abilities, and a passion for technology.Responsibilities:Respond to technical support requests via phone and software systemsEfficiently troubleshoot...

  • IT Solutions Expert

    hace 2 semanas


    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled IT Solutions Expert to join our team at Amazon. As an ITS Support Engineer, you will be responsible for providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure and uninterrupted.Key ResponsibilitiesDeliver high-quality, hands-on support diagnosing,...


  • Madrid, Madrid, España Serbyte Servicios It A tiempo completo

    Job DescriptionWe are seeking a highly skilled User Support Specialist to join our team at Serbyte Servicios It. As a key member of our support team, you will be responsible for providing exceptional user support and guidance to our clients.About the RoleThe ideal candidate will have a strong background in end-user assistance and support of information...


  • Madrid, Madrid, España Source Code A tiempo completo

    At Source Code, we are seeking a highly skilled IT Support Specialist to join our team in Whitby, ON. As a full-time (hybrid) employee, you will provide advanced troubleshooting support for various PC, Server, Network device, firewall, and end-user application systems.About the RoleThis is an ideal opportunity for a customer-focused IT professional with a...


  • Madrid, Madrid, España Voize Gmbh A tiempo completo

    Beim Voize Revolutionieren wir die Pflege und automatisieren die Dokumentation mit künstlicher Intelligenz (KI). Durch unsere Lösung können Pflegekräfte die Dokumentation frei am Smartphone eintragen, während unsere KI automatisch die richtigen strukturierten Dokumentationseinträge erstellt. Dadurch sparen jede Pflegekraft 18 Minuten pro Tag.Darüber...

  • IT Support Specialist

    hace 4 horas


    Madrid, Madrid, España A&O It Group A tiempo completo

    Role Overview:We are seeking an experienced IT Support Specialist to join our team as an End User Services Engineer. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our customers and their networked computers and peripherals.About the Role:The ideal candidate will have at least 4 years of...


  • Madrid, Madrid, España Internetwork Expert A tiempo completo

    About the RoleIn this exciting opportunity, you will work closely with legal, regulatory, marketing, and other departments to ensure integrated compliance efforts. As a Compliance Expert in Consumer Healthcare, you will develop and implement effective compliance programmes, monitor regulatory changes, and provide training to colleagues.You will also identify...

  • IT Support Specialist

    hace 2 semanas


    Madrid, Madrid, España Vets Hired A tiempo completo

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Vets Hired. This role is crucial in ensuring the smooth functioning of our technology systems, providing essential support to ensure all users can perform their roles effectively.About the JobThe successful candidate will be responsible for managing and...

  • Help Desk Engineer

    hace 4 días


    Madrid, Madrid, España A&O It Group A tiempo completo

    Job OverviewAO IT Group is a leading global IT services provider, delivering fully managed IT solutions and cyber security services. We are seeking an experienced Help Desk Engineer to join our team.About the RoleWe are looking for a skilled Help Desk Engineer to provide technical support to customers and their networked computers and peripherals. The...

  • IT Support Specialist

    hace 2 semanas


    Madrid, Madrid, España Hellios Information Limited A tiempo completo

    Hellios Information Limited is seeking a skilled IT Support Specialist to join our team in Oxford. This role offers the opportunity to contribute to the company's growth and success by providing exceptional technical support to our customers.The successful candidate will be responsible for delivering high-quality onsite IT support, troubleshooting software...


  • Madrid, Madrid, España A&O It Group A tiempo completo

    Company Overview: AO IT Group is a trusted global IT services provider, delivering fully managed IT solutions and cyber security services with over 50 years of expertise.Job Description: We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert...