IT Support Specialist

hace 2 días

Palma, Baleares, España Omniaccess A tiempo completo
Job Title: IT Helpdesk Technician

At Omniaccess, we are seeking a highly skilled and customer-oriented IT Helpdesk Technician to join our team. As a key member of our IT department, you will be responsible for delivering technical assistance on corporate endpoints, interacting with all company personnel, and maintaining our internal IT systems.

Key Responsibilities:
  • Provide technical assistance to corporate users, including troubleshooting and resolving technical issues.
  • Manage Microsoft 365 suite and applications, as well as Active Directory tasks.
  • Assist with network management, including switches and access points.
  • Execute onboarding tasks for new employees and maintain inventory of IT assets.
  • Identify and suggest improvements to procedures and continuously learn and enhance technical knowledge.
Requirements:
  • Expertise with Microsoft Desktop Systems and administration of Microsoft 365.
  • Experience with Intune, Entra, and Windows/Linux server administration.
  • Degree in IT Systems and Networking or equivalent.
  • At least 3 years' experience as a help desk technician or in another customer support role.
  • Strong understanding of computer systems, mobile devices, and other tech products, with the ability to diagnose and solve technical issues.
  • Proficient in English for effective communication in a business environment.
Desired Qualifications:
  • Microsoft M365 Certifications.
  • Azure Certifications.
  • Powershell.

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