Application Support Specialist
hace 1 día
At Hotelbeds Accommodation & Destination, we're looking for a skilled Application Support Specialist to join our team. As a key member of our technical support team, you'll be responsible for analyzing and resolving complex technical incidents related to our API-based software development products.
Key Responsibilities:- Ticket and incident management
- Diagnosis and resolution of complex technical incidents
- Ticket identification and prioritization
- Business impact and priority analysis
- Incident replication and logs search
- Documentation generation related to incidents
- Testing and certification of incidents resolved by development team
- 3+ years of experience in L2 support level, including incidents analysis
- Advanced English language skills
- Knowledge and experience in APIs/Web Portals incidents replication
- Problem-solving skills and a passion for continuous improvement
- Ability to communicate complex technical information in a clear and concise manner
- Strong analytical skills with a data-driven mindset
As a Application Support Specialist at Hotelbeds Accommodation & Destination, you'll have the opportunity to work with a leading travel services provider and be part of a dynamic team that's shaping the future of travel technology. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
-
Application Support Specialist
hace 10 horas
Palma, Baleares, España Hotelbeds Accomodation & Destination A tiempo completoJob SummaryAs an Application Support Specialist at HBX Group, you will be responsible for analyzing and resolving complex technical incidents that impact our business operations. You will work closely with our product and development teams to identify and prioritize issues, and provide timely and effective technical support to ensure minimal disruption to...
-
Application Support Specialist
hace 13 horas
Palma, Baleares, España Hotelbeds Accomodation & Destination A tiempo completoJob SummaryAs an Application Support Specialist at HBX Group, you will be responsible for analyzing and resolving complex technical incidents that impact our business operations. You will work closely with our product and development teams to identify and prioritize issues, and provide timely and effective technical support to ensure minimal disruption to...
-
IT Support Specialist
hace 4 semanas
Palma, Baleares, España OmniAccess A tiempo completoAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at OmniAccess. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing exceptional support to our clients.Key ResponsibilitiesIT Operations: Oversee the daily operation of our IT systems, including...
-
IT Support Specialist
hace 4 semanas
Palma, Baleares, España OmniAccess A tiempo completoAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at OmniAccess. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing exceptional support to our clients.Key ResponsibilitiesIT Operations: Oversee the daily operation of our IT systems, including...
-
Customer Support Specialist
hace 4 semanas
Palma, Baleares, España Avedo A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support professional to join our team at Avedo. As a Customer Support Specialist, you will be responsible for providing exceptional support to our customers through phone and email.Key ResponsibilitiesProvide first-line support for technical issues and hardware troubleshootingDispatch tickets between...
-
Customer Support Specialist
hace 3 semanas
Palma, Baleares, España Avedo Palma, S.A.U. A tiempo completoAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional support to our customers through phone and email.Key ResponsibilitiesProvide first-line support for technical issues and hardware...
-
Customer Support Specialist
hace 3 semanas
Palma, Baleares, España Avedo Palma, S.A.U. A tiempo completoAbout the JobWe are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team in Palma de Mallorca. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide first-line technical support via phone for hardware...
-
Customer Support Specialist
hace 3 semanas
Palma, Baleares, España Avedo Palma, S.A.U. A tiempo completoJob DescriptionWe are seeking a highly motivated and customer-focused Customer Support Specialist to join our team in Palma de Mallorca.Key ResponsibilitiesProvide first-line support through phone for technical issues and hardware troubleshootingDispatch tickets between second-line support and technical teamsComplete service requests and report on incidents...
-
Customer Support Specialist
hace 4 semanas
Palma, Baleares, España Avedo A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Avedo. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.Key ResponsibilitiesProvide first-line support through phone for technical issues and hardware troubleshootingDispatch tickets between...
-
Customer Support Specialist
hace 2 días
Palma, Baleares, España Avedo Palma, S.A.U. A tiempo completoJobbeschreibungWir suchen einen motivierten und engagierten Customer Support Specialist für unsere Niederlassung in Palma de Mallorca.Als Teil unseres Teams werden Sie sich um die Kundenservice zu Anfragen zur Kfz-Versicherung kümmern und sicherstellen, dass unsere Kunden zufrieden sind.Die Aufgaben umfassen:Kundenservice zu Anfragen zur...
-
Customer Support Specialist
hace 2 días
Palma, Baleares, España Avedo Palma, S.A.U. A tiempo completoJobbeschreibungWir suchen einen motivierten und engagierten Customer Support Specialist für unsere Niederlassung in Palma de Mallorca.Als Teil unseres Teams werden Sie sich um die Kundenservice zu Anfragen zur Kfz-Versicherung kümmern und sicherstellen, dass unsere Kunden zufrieden sind.Die Aufgaben umfassen:Kundenservice zu Anfragen zur...
-
Network Support Specialist
hace 2 días
Palma, Baleares, España Tech Domain A tiempo completoJob Title: Network Support EngineerWe are seeking a skilled Network Support Engineer to join our team at Tech Domain. As a key member of our IT team, you will be responsible for providing on-site technical support for our clients in various locations.Key Responsibilities:Provide on-site technical support for IT/Networking related tasks, including desktop...
-
Network Support Specialist
hace 2 días
Palma, Baleares, España Tech Domain A tiempo completoJob Title: Network Support EngineerWe are seeking a skilled Network Support Engineer to join our team at Tech Domain. As a key member of our IT team, you will be responsible for providing on-site technical support for our clients in various locations.Key Responsibilities:Provide on-site technical support for IT/Networking related tasks, including desktop...
-
Network Support Specialist
hace 2 días
Palma, Baleares, España Tech Domain A tiempo completoJob Title: Network Support EngineerWe are seeking a skilled Network Support Engineer to join our team at Tech Domain. As a key member of our IT team, you will be responsible for providing on-site technical support for our clients in various locations.Key Responsibilities:Provide expert-level technical support for IT and networking-related issuesInstall and...
-
Network Support Specialist
hace 2 días
Palma, Baleares, España Tech Domain A tiempo completoJob Title: Network Support EngineerWe are seeking a skilled Network Support Engineer to join our team at Tech Domain. As a key member of our IT team, you will be responsible for providing on-site technical support for our clients in various locations.Key Responsibilities:Provide expert-level technical support for IT and networking-related issuesInstall and...
-
IT Infrastructure Specialist
hace 3 semanas
Palma, Baleares, España TUI A tiempo completoAbout the JobWe are seeking a highly skilled IT Infrastructure Specialist to join our team at TUI. As an IT Infrastructure Specialist, you will be responsible for maintaining our on-premises Active Directory Infrastructure, including Domain controllers, GPOs, Domain upgrades, DNS, DHCP, and Windows update.About the RoleMaintain and troubleshoot Active...
-
IT Infrastructure Specialist
hace 3 semanas
Palma, Baleares, España TUI A tiempo completoAbout the JobWe are seeking a highly skilled IT Infrastructure Specialist to join our team at TUI. As an IT Infrastructure Specialist, you will be responsible for maintaining our on-premises Active Directory Infrastructure, including Domain controllers, GPOs, Domain upgrades, DNS, DHCP, and Windows update.About the RoleMaintain and troubleshoot Active...
-
Hr Metrics Specialist
hace 2 días
Palma, Baleares, España Meliá Hotels International A tiempo completoJob Title: Hr MetricsAt Meliá Hotels International, we are committed to providing our guests with exceptional experiences. As an Hr Metrics specialist, you will play a crucial role in supporting the HR department in achieving this goal.Key Responsibilities:Provide support to the HR department in the coordination of messages to various stakeholders regarding...
-
Hr Metrics Specialist
hace 2 días
Palma, Baleares, España Meliá Hotels International A tiempo completoJob Title: Hr MetricsAt Meliá Hotels International, we are committed to providing our guests with exceptional experiences. As an Hr Metrics specialist, you will play a crucial role in supporting the HR department in achieving this goal.Key Responsibilities:Provide support to the HR department in the coordination of messages to various stakeholders regarding...
-
Vendor Support Specialist
hace 2 días
Palma, Baleares, España Metro Markets Gmbh A tiempo completoVendor Support Manager Job DescriptionAt Metro Markets GmbH, we're seeking a highly skilled Vendor Support Manager to join our Commercial Team in Palma de Mallorca. As a key member of our team, you'll play a crucial role in supporting our vendors and driving results in a cross-functional environment.Main Responsibilities:Onboard new vendors to our...