Norwegian Customer Support Representative in Benalmadena
hace 1 mes
Are you a Norwegian speaker looking for a new challenge? Do you have excellent communication skills and a passion for helping others? We are seeking a Customer Support Representative to join our team in Benalmadena, Spain.
About the RoleThis is a full-time position that offers a competitive salary and a range of benefits, including 23 days of paid annual leave and a generous time off policy. As a Customer Support Representative, you will be the first point of contact for Norwegian-speaking customers, handling inquiries and resolving issues with ease.
Responsibilities- Assist Norwegian-speaking customers via phone and email, handling inquiries and resolving issues with ease.
- Resolve issues efficiently, ensuring customer satisfaction and maintaining high service standards.
- Use excellent communication and problem-solving skills to resolve complaints and escalate complex issues when necessary.
- Be the trusted voice that ensures every customer interaction results in positive outcomes.
- Fluency in Norwegian (both oral and written) and a good command of English (minimum B2 level).
- Customer service experience is a bonus.
- Banking/finance knowledge is highly valued.
- Calm under pressure and able to maintain composure in challenging situations.
- Tech-savvy and able to adapt quickly to new systems and tools.
- Integrity matters: a clean credit record is a must.
- Competitive salary based on experience, with a raise after the 7th month.
- Work-life balance: Monday-Thursday from 08:00 to 16:00, Friday from 09:00 to 16:00.
- Generous time off: 23 days of paid annual leave to relax and recharge.
- Growth opportunities: gain invaluable experience with guidance and tools to help you reach your full potential.
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