Dutch Speaking Customer Service Representative
hace 4 semanas
Job Summary: We are seeking a highly skilled Dutch speaking customer service representative to join our team in Malaga. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries, and contributing to the success of our business.
Key Responsibilities:
- Support and answer incoming calls from customers in Dutch
- Provide assistance to customers via chat and social media platforms
- Resolve customer inquiries and complaints in a timely and professional manner
- Work collaboratively with the team to achieve sales and customer satisfaction goals
- Follow processes and procedures laid out within the project
- Contribute to the development and implementation of customer service strategies
Requirements:
- Native level Dutch language skills
- Fluent in English
- Strong writing and communication skills
- Computer literate and able to work with multiple systems
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and analytical skills
- Ability to work effectively in a team environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
- Access to training and development programs
About Webhelp Spain:
Webhelp Spain is a leading provider of business process outsourcing services, with a focus on delivering exceptional customer experiences. We are a dynamic and growing company that values innovation, teamwork, and customer satisfaction.
How to Apply:
If you are a motivated and customer-focused individual with a passion for the Dutch language, we encourage you to apply for this exciting opportunity. Please submit your CV and a brief cover letter outlining your relevant experience and skills.
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