Empleos actuales relacionados con Cybersecurity Technical Support Specialist - Madrid, Madrid - Infotree Global Solutions
-
Cybersecurity Technical Support Specialist
hace 7 días
Madrid, Madrid, España Palo Alto Networks A tiempo completoRole OverviewAs a Cybersecurity Technical Support Specialist at Palo Alto Networks, you will play a critical role in addressing complex post-sales concerns for our valued customers. Your expertise will be sought after in evaluating situations or data, requiring in-depth analysis of multiple factors. You will work collaboratively with multi-functional teams...
-
Technical Support Specialist, Cybersecurity Services
hace 4 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the Role:Palo Alto Networks is seeking a highly skilled Technical Support Specialist to join our Cybersecurity Services team. As a Technical Support Specialist, you will be the first point of contact for our valued customers, providing timely and effective support to ensure their success with our products.Key Responsibilities:Provide technical support...
-
Cybersecurity Technical Specialist
hace 4 semanas
Madrid, Madrid, España Infotree Global Solutions A tiempo completoJob SummaryAt Infotree Global Solutions, we are seeking a highly skilled Cybersecurity Technical Specialist to join our team. As a key member of our support team, you will play a crucial role in providing exceptional technical support to our customers and partners.About the RoleAs a Cybersecurity Technical Specialist, you will be responsible for responding...
-
Cloud Cybersecurity Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Siemens, S. A. A tiempo completoWe are seeking a highly skilled Cloud Cybersecurity Technical Support Specialist to join our team at Siemens, S. A. The ideal candidate will be responsible for providing first-level technical support for our cloud protection cybersecurity service.The successful candidate will possess excellent verbal and written communication skills in English and have a...
-
Cybersecurity Support Specialist
hace 3 semanas
Madrid, Madrid, España Hoxhunt A tiempo completoAbout Us:Hoxhunt is a rapidly growing company dedicated to providing top-notch cybersecurity solutions. Our support approach prioritizes quality over efficiency, ensuring that every customer receives unparalleled support and guidance. As a member of our support team, you'll play a crucial role in safeguarding our customers' digital assets and enhancing their...
-
Cybersecurity Technical Support Specialist
hace 3 días
Madrid, Madrid, España Palo Alto Networks A tiempo completoJob OverviewWe are seeking an experienced Cybersecurity Technical Support Specialist to join our team at Palo Alto Networks. In this role, you will be responsible for providing top-notch technical support to our valued customers, ensuring their environments remain secure and running smoothly.About the RoleThis is a challenging and rewarding position that...
-
Cybersecurity Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Infotree Global Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Infotree Global Solutions. As a Technical Support Engineer, you will play a crucial role in providing exceptional technical support to our customers and partners.Key ResponsibilitiesTechnical Support: Provide technical support to customers and partners, responding to...
-
Cybersecurity Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will be responsible for providing exceptional support to our valued customers, addressing intricate post-sales concerns, and collaborating with cross-functional teams to drive product...
-
Cybersecurity Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a highly skilled Cybersecurity Technical Support Specialist to join our team at Palo Alto Networks. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our valued customers, addressing intricate post-sales concerns, and collaborating with cross-functional teams to...
-
Cybersecurity Support Specialist
hace 4 semanas
Madrid, Madrid, España Infotree Global Solutions A tiempo completoJob Title: Cybersecurity Support SpecialistAbout the Role:We are seeking a highly skilled Cybersecurity Support Specialist to join our team at Infotree Global Solutions. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers and partners.Key Responsibilities:Provide technical support to...
-
Cybersecurity Support Specialist
hace 7 días
Madrid, Madrid, España Palo Alto Networks A tiempo completoCompany OverviewPalo Alto Networks is a leading cybersecurity company dedicated to protecting our digital way of life. Our mission is to be the partner of choice for customers, providing innovative solutions to tackle complex security challenges.About the RoleWe are seeking an experienced Cybersecurity Support Specialist to join our team. As a key member of...
-
Madrid, Madrid, España Palo Alto Networks A tiempo completoProtect the Digital World with UsAbout the RoleWe are seeking an experienced Cybersecurity Engineer to join our team as a Network Support Specialist. This is a unique opportunity to work closely with customers to address their complex post-sales concerns and contribute to the development of better cybersecurity solutions.Job DescriptionAs a Network Support...
-
ICS Cybersecurity Specialist
hace 3 semanas
Madrid, Madrid, España ABB A tiempo completoJob Title: ICS Cybersecurity SpecialistAward-winning ABB is looking for a ICS Cybersecurity Specialist to join our team. As an ICS Cybersecurity Specialist, you will play a key role in identifying and mitigating cybersecurity threats to our industrial automation systems.Key Responsibilities:Collaborate with cross-functional teams to develop and implement...
-
Cybersecurity Support Specialist
hace 6 días
Madrid, Madrid, España Palo Alto Networks A tiempo completo**Company Overview**Palo Alto Networks is a leading cybersecurity company dedicated to protecting the digital way of life. Our mission is to provide innovative solutions that safeguard our customers and their data. We value collaboration, continuous learning, and employee well-being, fostering a culture that promotes growth and success.**Job Summary**We are...
-
Cybersecurity Specialist
hace 1 semana
Madrid, Madrid, España Palo Alto Networks A tiempo completoAbout the RolePalo Alto Networks is seeking a skilled Cybersecurity Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our valued customers, helping them to resolve complex post-sales concerns.Key Responsibilities- Provide expert-level technical support via phone, email, and web to...
-
Cybersecurity Support Specialist
hace 4 semanas
Madrid, Madrid, España Empresa Reconocida A tiempo completo**About Us**Empresa Reconocida is a leading cybersecurity company that protects our digital way of life. Our mission is to be the cybersecurity partner of choice, and we're committed to shaping the future of cybersecurity. We're changing the nature of work through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've...
-
Cybersecurity Specialist
hace 1 mes
Madrid, Madrid, España Alstom Gruppe A tiempo completoAbout the RoleAt Alstom, we're looking for a talented Cybersecurity Specialist to join our team. As a Cybersecurity Specialist, you will be responsible for executing cybersecurity activities during project, tender, or program execution. You will work closely with teams across the business, performing and maintaining Cybersecurity Risk Analysis, and...
-
Technical Product Support Specialist
hace 6 días
Madrid, Madrid, España GMV A tiempo completoIn the realm of product support, we are seeking a skilled Technical Product Support Specialist to join our team at GMV. This is an excellent opportunity for individuals with experience in product support, preferably in communications or cybersecurity.The successful candidate will be responsible for providing remote support to customers, resolving incidents...
-
Senior Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completoJob DescriptionAt Palo Alto Networks, we're committed to protecting our digital way of life. As a Senior Technical Support Specialist, you'll play a critical role in delivering exceptional customer experiences.Your Responsibilities• Provide Tier 3 level technical support to customers and partners in EMEA• Offer configurations, troubleshooting, and best...
-
Cybersecurity Protection Specialist
hace 4 semanas
Madrid, Madrid, España Plenoil A tiempo completoCybersecurity Specialist RoleWe are seeking a highly skilled Cybersecurity Specialist to join our team at Plenoil. As a Cybersecurity Specialist, you will be responsible for ensuring the security of our systems and data, overseeing the implementation of cybersecurity solutions, managing incidents, and working closely with specialist service providers.Key...
Cybersecurity Technical Support Specialist
hace 1 mes
Job Summary
As a Technical Support Engineer at Infotree Global Solutions, you will play a crucial role in providing exceptional technical support to our customers and partners. You will be responsible for responding to user-reported issues in accordance with our established Service Level Agreements (SLAs) and performing advanced troubleshooting at both the application and operating system (OS) levels.
Key Responsibilities:
- Provide technical support to customers and partners.
- Respond to user-reported issues adhering to established SLAs.
- Perform advanced troubleshooting at the application and OS levels.
- Manage support cases to ensure timely resolution and follow-ups.
- Conduct fault isolation and root cause analysis for technical issues.
- Publish technical support bulletins and other documentation in the Knowledge Base.
- Review technical documentation for training, marketing collateral, manuals, and troubleshooting guides.
- Collaborate with the Engineering team to enhance product operability.
About Infotree Global Solutions
Infotree Global Solutions is a globally recognized leader in the technology sector, primarily focused on providing innovative cybersecurity solutions. Our company stands at the forefront of digital security, offering state-of-the-art tools and services designed to protect against sophisticated cyber threats. With a strong commitment to research and development, we continuously advance our technology stack to meet the evolving needs of businesses worldwide.
