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Customer Success Manager
hace 2 meses
About the Role
We are seeking a Customer Success Manager to join our team at EQS Group. As a key member of our Customer Success Team, you will be responsible for ensuring our customers receive the best possible onboarding experience and outstanding support.
Key Responsibilities
- Plan and monitor new customer projects to ensure successful onboarding
- Accompany and support customers to find the best solution for their needs
- Build long-term business relationships with customers
- Collaborate with cross-functional teams to drive customer success
About EQS Group
EQS Group is a leading international cloud software provider in the areas of corporate compliance and investor relations. We help thousands of companies worldwide inspire trust by fulfilling complex national and international disclosure obligations, minimizing risks, and communicating transparently with stakeholders.
Our Culture
We value a trusting environment and lifelong learning for individual development. Our benefits include:
- Living our values and taking responsibility for various tasks
- Great atmosphere with regular team events and a talented international team
- Be part of an exciting journey and contribute to our success story
- Work-life balance with flexibility through our hybrid-working model
- Special benefits such as meal vouchers and corporate shopping benefits
- Health is a priority with private health insurance and corporate mental health counseling
Why Join Us
At EQS Group, we offer a dynamic and supportive work environment that allows you to grow and develop your skills. If you are passionate about providing exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.
