Technical Application Scientist II
hace 3 días
This is a unique opportunity to join Thermo Fisher Scientific, a leading global biotechnology company, as a Technical Application Scientist II - Clinical NGS Specialist. As a key member of the Life Sciences Solutions Group, you will play a critical role in providing technical support and expertise to customers and field personnel.
Key Responsibilities- Technical Support: Provide pre- and post-sales technical support for NGS products and workflows, including Ion Torrent Next Generation Sequencing instrumentation and Oncomine and AmpliSeq applications, software, and analysis.
- Customer Collaboration: Work closely with Clinical Application Scientists and Field Application Scientists to ensure effective support for Ion and Oncomine Assays.
- Project Collaboration: Collaborate on customer projects, providing technical expertise and clinical insights to enhance the implementation and utilization of our NGS platforms.
- Knowledge Management: Accurately record pertinent information from customer contacts in our Customer Relationship Management system and assist in the development of continuous improvement.
- Trend Analysis: Gather commercial and technological trends and convert them into technical tips, create FAQs, and work on troubleshooting guides.
- Resource Development: Recommend changes to our knowledge databases, websites, and other company-managed resources of technical information.
- Communication: Present technical updates to colleagues and contribute to our department meetings.
- Training and Development: Participate in frequent training on products and continuing education on our new applications and technologies.
- Education: Bachelor's degree in a relevant scientific field (e.g., Molecular Biology, Genetics, Bioinformatics) is required; a Master's degree or PhD/post-doctoral experience in a relevant field is preferred.
- Experience: 2+ years laboratory experience. Strong hands-on experience with Sequencing techniques, ideally with Oncology sequencing experience. Previous experience working in a clinical laboratory or clinical research environment, with exposure to NGS technologies and interpretation of genomic data, is highly desirable. Prior experience in customer service or a customer-facing role is a strong plus.
- Language Skills: Fluent English and Italian languages (spoken and written). Additional European languages are an asset.
- Knowledge and Skills: Requires in-depth knowledge of NGS instruments, software, kits, and services and proficiency in working with NGS products, particularly Ion Torrent and Oncomine Assays, is critical. Solid understanding of clinical oncology principles, practices, and terminology. Familiarity with bioinformatics tools and data analysis pipelines commonly employed in NGS workflows is preferred. Willingness to adapt to evolving technologies and stay up-to-date with the latest advancements in NGS and clinical oncology.
Mygwork is an inclusive employer and a member of the LGBTQ+ business community. We are committed to creating a diverse and inclusive work environment that values and respects all individuals. As a member of our team, you will have the opportunity to work with a talented and passionate group of professionals who share our values and commitment to excellence.
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Madrid Centro, Madrid, España ThermoFisher Scientific A tiempo completoJob SummaryThermo Fisher Scientific is seeking a highly skilled Technical Application Scientist II to join our Life Sciences Solutions Group. As a key member of our team, you will provide technical support for our Next Generation Sequencing (NGS) products and workflows, ensuring seamless customer experiences.Key ResponsibilitiesTechnical Support: Provide...
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Madrid, Madrid, España Thermo Fisher Scientific A tiempo completoJob SummaryThermo Fisher Scientific is seeking a highly skilled Technical Application Scientist II to provide technical support for our Next Generation Sequencing (NGS) portfolio, particularly Ion Torrent and Oncomine Assays. The successful candidate will work closely with customers, field personnel, and internal teams to ensure effective support and...
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