Technical Application Scientist
hace 23 horas
**About Us**
At Thermo Fisher Scientific, we're dedicated to helping our customers make a meaningful impact in the world. Our team is passionate about delivering innovative solutions that drive progress and improve lives.
**The Role**
We're seeking a highly skilled Technical Application Scientist to join our Life Sciences Solutions Group. As a key member of our team, you'll play a critical role in providing technical support and expertise to our customers and internal stakeholders.
**Key Responsibilities**
- Provide pre- and post-sales technical support for Thermo Fisher Scientific laboratory plastics products
- Answer customer technical inquiries via various channels
- Collaborate with experts to resolve complex issues and improve product knowledge
- Accurately record customer interactions and contribute to continuous improvement initiatives
- Develop and maintain technical resources, such as FAQs and troubleshooting guides
- Present technical updates to colleagues and contribute to department meetings
- Participate in training and continuing education programs to stay up-to-date on new applications and technologies
**Requirements**
- Bachelor's or Master's degree in life sciences or chemistry
- 2-10 years of laboratory experience, with a strong background in customer service or a customer-facing role
**What We Offer**
As a Technical Application Scientist at Thermo Fisher Scientific, you'll have the opportunity to work with a talented team, develop your skills and expertise, and make a real impact in the lives of our customers.
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