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Technical Application Scientist II, Chemistry and Materials Expert
hace 2 meses
About Us: Thermo Fisher Scientific Inc. is a leading global biotechnology company that serves the scientific community. With a strong commitment to innovation and customer satisfaction, we strive to make a positive impact on the world.
The Job: We are seeking a highly skilled Technical Application Scientist II to join our team. As a key member of our support team, you will be responsible for providing expert technical guidance and support to our customers. This will involve collaborating with various departments and colleagues to resolve complex technical inquiries, sharing your expertise and experiences with your peers, and staying up-to-date on the latest products, solutions, and processes.
Key Responsibilities:
- Provide accurate and timely technical support to customers through various communication channels.
- Develop and maintain technical documentation, including FAQs, technical notes, and product information.
- Collaborate with cross-functional teams to resolve complex technical issues and improve processes.
- Participate in special projects and initiatives to drive business growth and customer satisfaction.
Requirements:
- Master's degree in Chemistry, Biochemistry, or a related field.
- 1-5 years of laboratory experience.
- Excellent communication and interpersonal skills.
- Customer-centric attitude and ability to work in a fast-paced environment.
- Proficient in Italian and English languages.
What We Offer:
- Competitive salary and annual incentive bonus.
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for career growth and professional development within a global organization.
- A dynamic and inclusive work environment that values diversity and innovation.
Thermo Fisher Scientific is an Equal Employment Opportunity/Affirmative Action Employer.