Service Coordinator

hace 5 días


Madrid, Madrid, España Vertiv A tiempo completo
Job Summary

As a Service Coordinator at Vertiv, you will play a critical role in ensuring the efficient delivery of services to our customers. This position requires strong organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Coordinate daily schedules and assign tasks to Customer Engineers and subcontractors to meet customer requirements.
  • Manage and improve the efficiency and productivity of Customer Engineers and subcontractors in assigned areas.
  • Collaborate with Service Sales Teams and Product Project Teams to achieve sales objectives.
  • Process customer service requests, new orders, and schedule service requests to maximize efficiency and productivity.
  • Manage inventory, costs, and invoicing to ensure accurate and timely billing.
  • Provide weekly updates on revenue projections and escalate potential capacity issues or material shortages.
  • Ensure compliance with environmental guidelines and regulations.
Requirements
  • Secondary Technical School degree or equivalent.
  • Fluency in local language, English, Spanish, or Portuguese.
  • Minimum 2 years of experience in a similar role.
  • Excellent communication and organizational skills.
  • Ability to work under pressure and meet deadlines.
What We Offer

As a Service Coordinator at Vertiv, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package.


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