Hotel Account Manager
hace 2 semanas
Job Title: Hotel Account Manager
Job Summary:
Lastminute Group is seeking a highly organized and analytical Hotel Account Manager to join our team. As a key member of our Hotel Partnerships department, you will be responsible for managing hotel portfolios in designated areas, driving merchant hotel bookings, and collaborating with cross-functional teams to achieve targets.
Main Responsibilities:
- Manage all elements of ongoing account management activity, including improving existing relationships with hotel partners.
- Secure and negotiate competitive distribution pricing to meet merchant room night targets.
- Secure and negotiate room availability via fixed allocation or other means to meet room nights targets.
- Secure and negotiate competitive promotions for specific rate types.
- Develop and implement plans to meet market demand and company goals.
- Set and decide global display preferencing for defined markets.
- Coordinate hotel merchandising and promotion requests for defined markets.
- Responsible for rate performance and compliance tracking, using business intelligence data to track rate competitiveness and compliance for top markets.
- Identify promotional opportunities within designated areas, both destination and supplier-led.
- Troubleshoot operational issues, such as hotel display, descriptive content, and hotel general support.
- Provide timely feedback regarding market trends and product needs.
Requirements:
- Education in Travel, Tourism, or related areas is a must.
- Further or tertiary education is considered.
- Highly organized and analytical.
- Clear understanding of Channel Managers solution and hotel CRS/PMS and GDS systems desirable.
- Good understanding of extranet systems as a user.
- GSuite applications knowledge.
- MS Office, in particular, advanced Excel skills and PowerPoint.
- Problem-solving skills.
- High level in Spanish.
- Fluency in other European languages.
- At least 5 years' experience in Online Travel, Tour Operator, Bed bank or DMC companies, Incoming Travel Agencies, Yield/Revenue management companies, or from leisure resort hotels.
- Sound understanding of hotel industry, revenue management, and yield.
- Purchasing experience (secured/guaranteed room nights, fixed allocations).
What We Offer:
- A dynamic team in an inclusive-international environment.
- Grow thanks to the career journey and our internal mobility perspective.
- Manage your own schedule thanks to the flexible start and end of the working day.
- Work a shorter working week (36h), of which 4 hours on Friday morning.
- Get focus time for learning, development, and deep work on Friday mornings.
- Enjoy continuous training thanks to our company platform.
- Benefit from employee discounts on travel.
- Receive 2 days off per year for the purpose of volunteering.
- Get free snacks/fruit/hot drinks/water/beverages at our offices.
- Participate in amazing winter and summer corporate events.
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