Bilingual Customer Support Specialist
hace 4 semanas
Join our dynamic team at Page Personnel, where we pride ourselves on delivering exceptional service to our clients.
- Primary Contact: Act as the initial point of contact for Dutch-speaking clients, addressing inquiries and concerns with professionalism and efficiency.
- Information Provider: Offer precise details regarding services, events, and facilities to enhance client satisfaction and enjoyment.
- Transaction Assistance: Support clients with purchases, bookings, and planning, ensuring smooth transactions and high-quality service.
- Feedback Management: Address client feedback and issues with empathy, aiming for resolutions that satisfy all parties involved.
- Work Environment: Maintain a clean and organized workspace, contributing to a welcoming atmosphere.
- Policy Knowledge: Stay informed about company policies and safety regulations to ensure compliance and promote a secure experience for all clients.
- Language Proficiency: Fluency in Dutch and English, with strong verbal and written communication skills in both languages.
- Experience: Previous experience in customer support or hospitality is preferred.
- Interpersonal Skills: Possess strong interpersonal abilities and a positive demeanor, with a genuine commitment to providing outstanding client experiences.
- Multitasking Ability: Capable of managing multiple tasks and prioritizing effectively in a fast-paced environment.
- Flexible Schedule: Willingness to work various shifts, including weekends and holidays, as required.
- Technical Skills: Familiarity with computer systems and software for data management and client support.
- Local Knowledge: Understanding of local attractions and services is advantageous.
- Compensation: Competitive salary and bonus structure.
- Contract Type: Permanent position with a full-time commitment.
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