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Crm Specialist

hace 2 meses

Madrid, Madrid, España Schiller International University A tiempo completo

About the Role:

We are seeking a highly skilled Crm Specialist to join our team at Schiller International University. As a key member of our organization, you will be responsible for maintaining, configuring, and developing Zoho CRM solutions.

Key Responsibilities:

  • Maintain and configure Zoho CRM to ensure optimal performance and functionality.
  • Develop and implement CRM solutions to meet business needs.
  • Provide comprehensive training to users on CRM best practices and system functionality.
  • Manage and deploy CRM system releases to ensure seamless integration with existing systems.
  • Communicate system updates and changes effectively to stakeholders.
  • Establish and maintain a CRM Center of Excellence to drive business growth and improvement.
  • Analyze business requirements and translate them into functional documents to inform CRM development.
  • Plan and manage CRM projects to ensure timely and within-budget delivery.

Requirements:

  • Minimum of 3 years experience with CRM technologies, preferably Zoho CRM.
  • Prior experience with Salesforce is highly desirable.
  • Technical education background is preferred.
  • Native Spanish speaker with advanced proficiency in English.