CRM Senior Specialist
hace 3 días
The CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape.
This role is focused on contributing to the development and implementation of current and future technical/functional CRM capabilities, aligning with business priorities and customer-centric approaches.
The position requires effective interaction with various stakeholders at both local and international levels.
Main Responsibilities:- Manage data and process data change requests with customer data to ensure accuracy and compliance with Data Protection and Privacy Laws (GDPR).
- Collaborate in data analysis and system extractions to drive business decisions.
- Perform data processing to ensure quality and consistency across associated systems.
- Build strong relationships with internal stakeholders to understand business priorities and customer requirements.
- Provide support to the business to ensure effective implementation of CRM initiatives.
- Understand segmentation models to deliver personalized experiences at scale.
- Proactively match business needs with existing technology capability.
- Actively participate in CRM team delivery of system requests and analytics.
Work collaboratively with internal business stakeholders to drive the use of CRM across departments, supporting the business strategy.
Focus on building a strong mindset to optimize the use of CRM and a good understanding of the system to effectively deliver on CRM business requirements.
Active role in key strategic CRM projects, both local and regional.
Background & Experience:Bachelor's or Master's degree in Engineering, Marketing, Business, or related field.
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CRM Senior Specialist
hace 3 días
Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape. This position requires strong data management skills, including processing data change requests and ensuring data accuracy across the CRM ecosystem....
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CRM Senior Specialist
hace 3 días
Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape. This position requires strong data management skills, including processing data change requests and ensuring data accuracy across the CRM ecosystem....
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Crm Senior Specialist
hace 4 semanas
Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape. This role is focused on contributing to the development and implementation of current and future technical/functional CRM capabilities,...
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Crm Senior Specialist
hace 4 semanas
Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape. This role is focused on contributing to the development and implementation of current and future technical/functional CRM capabilities,...
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Crm Senior Specialist
hace 4 semanas
Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape. This role is focused on contributing to the development of current and future technical/functional CRM capabilities, aligning with business...
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Crm Senior Specialist
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Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completoJob DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape. This role is focused on contributing to the development of current and future technical/functional CRM capabilities, aligning with business...
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