CRM Senior Specialist

hace 3 días


Madrid, Madrid, España Merck Sharp & Dohme (Msd) A tiempo completo
Job Description

The CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape.

This role is focused on contributing to the development and implementation of current and future technical/functional CRM capabilities, aligning with business priorities and customer-centric approaches.

The position requires effective interaction with various stakeholders at both local and international levels.

Main Responsibilities:
  • Manage data and process data change requests with customer data to ensure accuracy and compliance with Data Protection and Privacy Laws (GDPR).
  • Collaborate in data analysis and system extractions to drive business decisions.
  • Perform data processing to ensure quality and consistency across associated systems.
  • Build strong relationships with internal stakeholders to understand business priorities and customer requirements.
  • Provide support to the business to ensure effective implementation of CRM initiatives.
  • Understand segmentation models to deliver personalized experiences at scale.
  • Proactively match business needs with existing technology capability.
  • Actively participate in CRM team delivery of system requests and analytics.

Work collaboratively with internal business stakeholders to drive the use of CRM across departments, supporting the business strategy.

Focus on building a strong mindset to optimize the use of CRM and a good understanding of the system to effectively deliver on CRM business requirements.

Active role in key strategic CRM projects, both local and regional.

Background & Experience:

Bachelor's or Master's degree in Engineering, Marketing, Business, or related field.


  • CRM Senior Specialist

    hace 3 días


    Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo

    Job DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape. This position requires strong data management skills, including processing data change requests and ensuring data accuracy across the CRM ecosystem....

  • CRM Senior Specialist

    hace 3 días


    Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo

    Job DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape. This position requires strong data management skills, including processing data change requests and ensuring data accuracy across the CRM ecosystem....

  • Crm Senior Specialist

    hace 4 semanas


    Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo

    Job DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape. This role is focused on contributing to the development and implementation of current and future technical/functional CRM capabilities,...

  • Crm Senior Specialist

    hace 4 semanas


    Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo

    Job DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape. This role is focused on contributing to the development and implementation of current and future technical/functional CRM capabilities,...

  • Crm Senior Specialist

    hace 4 semanas


    Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo

    Job DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape. This role is focused on contributing to the development of current and future technical/functional CRM capabilities, aligning with business...

  • Crm Senior Specialist

    hace 4 semanas


    Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo

    Job DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape. This role is focused on contributing to the development of current and future technical/functional CRM capabilities, aligning with business...

  • Crm Senior Specialist

    hace 3 días


    Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo

    Job DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape. This role is focused on contributing to the development and implementation of current and future technical/functional CRM capabilities to...

  • Crm Senior Specialist

    hace 3 días


    Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo

    Job DescriptionThe CRM Senior Specialist plays a pivotal role in supporting the Omnichannel Strategy – CRM area, ensuring seamless coordination of business-as-usual activities and the evolution of the CRM landscape. This role is focused on contributing to the development and implementation of current and future technical/functional CRM capabilities to...

  • CRM Senior Specialist

    hace 4 semanas


    Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo

    Job DescriptionThe CRM Senior Specialist plays a crucial role in supporting the Omnichannel Strategy – CRM area, coordinating business-as-usual activities, and consolidating and evolving the CRM landscape. This position requires a strong understanding of CRM capabilities and the ability to effectively interact with various stakeholders at local and...

  • CRM Senior Specialist

    hace 4 semanas


    Madrid, Madrid, España Merck Gruppe - Msd Sharp & Dohme A tiempo completo

    Job DescriptionThe CRM Senior Specialist plays a crucial role in supporting the Omnichannel Strategy – CRM area, coordinating business-as-usual activities, and consolidating and evolving the CRM landscape. This position requires a strong understanding of CRM capabilities and the ability to effectively interact with various stakeholders at local and...

  • Crm Senior Specialist

    hace 1 semana


    Madrid, Madrid, España Merck Sharp & Dohme (MSD) A tiempo completo

    Job DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape.Main Responsibilities:Manage data and process data change requests with customer data.Ensure data collection and accuracy across the CRM...

  • Crm Senior Specialist

    hace 1 semana


    Madrid, Madrid, España Merck Sharp & Dohme (MSD) A tiempo completo

    Job DescriptionThe CRM Senior Specialist is a key role in supporting the Omnichannel Strategy – CRM area, focusing on coordinating business-as-usual activities and consolidating and evolving the CRM landscape.Main Responsibilities:Manage data and process data change requests with customer data.Ensure data collection and accuracy across the CRM...


  • Madrid, Madrid, España FeverUp A tiempo completo

    About the RoleWe are seeking a highly skilled Senior CRM Marketing Specialist to join our team at FeverUp. As a key member of our marketing department, you will be responsible for developing and executing a comprehensive CRM strategy that drives customer engagement and retention.Key ResponsibilitiesDevelop and implement a multi-channel CRM strategy that...


  • Madrid, Madrid, España FeverUp A tiempo completo

    About the RoleWe are seeking a highly skilled Senior CRM Marketing Specialist to join our team at FeverUp. As a key member of our marketing department, you will be responsible for developing and executing a comprehensive CRM strategy that drives customer engagement and retention.Key ResponsibilitiesDevelop and implement a multi-channel CRM strategy that...

  • CRM Senior Specialist

    hace 4 semanas


    Madrid Centro, Madrid, España Merck Sharp & Dohme Corp. A tiempo completo

    Job DescriptionThe CRM Senior Specialist is a key role within the Omnichannel Strategy – CRM area, responsible for coordinating business-as-usual activities and consolidating and evolving the CRM landscape.This position requires a strong understanding of CRM administration in Salesforce-based solutions, preferably Veeva, and proficiency in Microsoft Office...

  • CRM Senior Specialist

    hace 4 semanas


    Madrid Centro, Madrid, España Merck Sharp & Dohme Corp. A tiempo completo

    Job DescriptionThe CRM Senior Specialist is a key role within the Omnichannel Strategy – CRM area, responsible for coordinating business-as-usual activities and consolidating and evolving the CRM landscape.This position requires a strong understanding of CRM administration in Salesforce-based solutions, preferably Veeva, and proficiency in Microsoft Office...


  • Madrid, Madrid, España Feverup A tiempo completo

    About the RoleFever is a leading global live-entertainment discovery tech platform, dedicated to democratizing access to culture and entertainment. As a Senior CRM Marketing Specialist, you will play a crucial role in developing and executing an end-to-end CRM strategy and communications plan, leveraging various marketing channels to deliver an outstanding...

  • CRM Senior Specialist

    hace 4 semanas


    Madrid Centro, Madrid, España Merck Sharp & Dohme (MSD) A tiempo completo

    CRM Senior SpecialistAbout the Role:The CRM Senior Specialist will play a key role in supporting the Omnichannel Strategy – CRM area, coordinating business-as-usual activities, and consolidating and evolving the CRM landscape. This role will focus on contributing to the development of current and future technical/functional CRM capabilities to support...

  • CRM Senior Specialist

    hace 4 semanas


    Madrid Centro, Madrid, España Merck Sharp & Dohme (MSD) A tiempo completo

    CRM Senior SpecialistAbout the Role:The CRM Senior Specialist will play a key role in supporting the Omnichannel Strategy – CRM area, coordinating business-as-usual activities, and consolidating and evolving the CRM landscape. This role will focus on contributing to the development of current and future technical/functional CRM capabilities to support...

  • CRM Specialist

    hace 4 semanas


    Madrid, Madrid, España ATREVIA A tiempo completo

    {"title": "CRM Specialist", "description": "\u00bfQué busca ATREVIA en su equipo de sistemas?En ATREVIA, estamos buscando a un especialista en CRM que se encargue de la implementación, gestión y optimización del sistema de CRM a nivel internacional.**Responsabilidades:*** Gestión de datos: Mantener la base de datos de clientes limpia, actualizada y...