Empleos actuales relacionados con Bilingual Customer Service Representative – Spanish and English – Daytime Hours - Ceuta, Ceuta - Flutter Entertainment Plc
-
Customer Service Representative
hace 3 semanas
Ceuta, Ceuta, España 888Holdings A tiempo completoRole Purpose: As a Spanish Customer Operations Representative, you will provide exceptional customer service to our customers across our platform through various communication channels. Your primary goal is to deliver high-quality service, ensuring first-time resolution and exceeding customer satisfaction expectations.Key Responsibilities:Assist customers...
-
Customer Service Representative
hace 3 semanas
Ceuta, Ceuta, España The Rank Group A tiempo completoCustomer Service RepresentativeWe are seeking a dedicated individual to join our Customer Service team in Ceuta. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
-
Spanish Customer Operations Representative
hace 2 semanas
Ceuta, Ceuta, España 888Holdings A tiempo completoJob Title: Spanish Customer Operations RepresentativeJob Summary: We are seeking a highly skilled and motivated Spanish Customer Operations Representative to join our team. As a key member of our Support Department, you will be responsible for providing exceptional customer service to our clients across various communication channels. Key Responsibilities:...
-
Customer Service Representative
hace 2 semanas
Ceuta, Ceuta, España 888Holdings A tiempo completoRole Purpose: As a Spanish Customer Operations Representative, you will be responsible for delivering excellent quality service to our customers across our platform through various communication channels. Your primary goal will be to provide first-time resolution to our customers, using all available tools and resources.Key Responsibilities:Assist customers...
-
Customer Service Representative
hace 3 semanas
Ceuta, Ceuta, España The Rank Group A tiempo completoCustomer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Ceuta. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our customers through various communication channels.Key Responsibilities:Respond to customer...
-
Customer Service Representative
hace 2 semanas
Ceuta, Ceuta, España The Rank Group A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Ceuta. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
hace 3 semanas
Ceuta, Ceuta, España Rank International A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team in Ceuta. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through various communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
hace 2 semanas
Ceuta, Ceuta, España Betway Group A tiempo completoWe're seeking a highly skilled Customer Service Representative to join our team in Ceuta. As a key member of our Customer Support team, you'll be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Provide world-class customer service by responding to customer queries in Spanish and...
-
Customer Service Representative
hace 4 semanas
Ceuta, Ceuta, España Betway Group A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Spanish Customer Service Host to join our team in Ceuta. As a key member of our Customer Support team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide world-class customer service through...
-
Customer Service Representative
hace 4 semanas
Ceuta, Ceuta, España Betway Group A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Spanish Customer Service Host to join our team in Ceuta. As a key member of our Customer Support team, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide world-class customer service through...
-
Customer Service Representative
hace 4 semanas
Ceuta, Ceuta, España The Rank Group A tiempo completoAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Agent to join our team in Ceuta. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key ResponsibilitiesProvide excellent customer service to...
-
Customer Service Representative
hace 4 semanas
Ceuta, Ceuta, España The Rank Group A tiempo completoAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Agent to join our team in Ceuta. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key ResponsibilitiesProvide excellent customer service to...
-
Spanish Customer Operations Representative
hace 7 días
Ceuta, Ceuta, España 888Holdings A tiempo completoJob SummaryThe Customer Support Specialist - Spanish will be responsible for providing exceptional customer service to our clients through various communication channels. This role requires a native level of fluency in Spanish and a good command of English, both verbal and written. The ideal candidate will have a strong ability to work independently and as...
-
Customer Service Representative
hace 1 mes
Ceuta, Ceuta, España Rank International A tiempo completoAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Agent to join our team in Ceuta. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide accurate and timely responses to customer inquiries via multiple channels,...
-
Customer Service Representative
hace 1 mes
Ceuta, Ceuta, España Rank International A tiempo completoAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Agent to join our team in Ceuta. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide accurate and timely responses to customer inquiries via multiple channels,...
-
Customer Service Representative
hace 3 semanas
Ceuta, Ceuta, España The Rank Group A tiempo completoAbout UsRank International is a leading online gaming operator in the Spanish markets, offering a diverse portfolio of bingo, casino, and sports betting services through its four brands: YoCasino, YoBingo, YoSports, and Enracha.Our mission is to provide an exceptional entertainment experience for our customers, allowing them to access our products from...
-
Customer Service Representative
hace 4 semanas
Ceuta, Ceuta, España The Rank Group A tiempo completoAbout UsRank International is a leading online gaming operator in the Spanish markets, offering a diverse portfolio of bingo, casino, and sports betting services through its four brands: YoCasino, YoBingo, YoSports, and Enracha.Our mission is to provide an exceptional entertainment experience for our customers, allowing them to access our products from...
-
Customer Service Representative
hace 1 mes
Ceuta, Ceuta, España The Rank Group A tiempo completoAbout UsThe Rank Group is a leading online gaming operator in the Spanish markets, offering a range of products including bingo, casino, and sports betting. Our goal is to provide entertainment to our customers through our websites and apps, making it easy for them to access our products from their mobile phones, tablets, and computers.Job DescriptionWe are...
-
Customer Service Representative
hace 1 mes
Ceuta, Ceuta, España The Rank Group A tiempo completoAbout UsThe Rank Group is a leading online gaming operator in the Spanish markets, offering a range of products including bingo, casino, and sports betting. Our goal is to provide entertainment to our customers through our websites and apps, making it easy for them to access our products from their mobile phones, tablets, and computers.Job DescriptionWe are...
-
Customer Service Representative
hace 3 semanas
Ceuta, Ceuta, España Rank International A tiempo completoAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Agent to join our team in Ceuta. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEnsure accurate records of all work undertaken through effective use of internal...
Bilingual Customer Service Representative – Spanish and English – Daytime Hours
hace 3 meses
Position Overview: Bilingual Customer Service Representative – Spanish and English – Daytime Hours
We are seeking a Bilingual Customer Service Representative fluent in Spanish and English to become an integral part of our dynamic customer support team.
As a daytime role, your working hours will vary between 8 am and 3 pm, concluding between 5 pm and 11 pm throughout the week. The team is dedicated to ensuring a positive experience for our users.
Your Role:
As a representative, you will act as the face of our brand, assisting customers with their inquiries. We will equip you with comprehensive training tailored to enhance your skills and enable you to utilize our extensive knowledge base and promotional resources effectively, allowing you to focus on customer satisfaction and improving their overall experience.
This position adopts a hybrid work model, enabling you to balance remote work with time spent in our modern office. We will provide the necessary equipment for your home office, while also emphasizing the importance of teamwork and collaboration.
Why We Are Hiring:
Our Customer Support team is expanding to meet the growing needs of our business, as we are a leading online gaming and sports betting company with a global presence.
Key Responsibilities:
- Engage directly with customers through messaging tools and occasionally via our ticketing system to address their questions and resolve issues.
- Stay informed about upcoming promotions, regulatory changes, and requirements to effectively communicate with customers.
- Provide prompt, accurate, and friendly responses to all inquiries.
- Maintain up-to-date knowledge of company guidelines, policies, and procedures, and assist with additional tasks as directed by management.
- Thrive in a fast-paced environment, working towards established targets while contributing to brand growth and service development.
- Participate in projects and task groups to deepen your understanding of the business.
Candidate Profile:
Experience:
While prior experience in a customer-facing role is not mandatory, any relevant background in customer support, online gaming, or payment processing is advantageous.
Skills:
Proficient in English with native-level Spanish language skills.
Attributes:
Highly motivated, detail-oriented, and capable of assessing customer needs effectively.
Benefits:
We offer competitive, experience-based salaries along with a comprehensive benefits package that includes:
- 30 days of paid leave.
- Health and dental insurance for you and your family.
- Personal life insurance.
- Financial support for personal interests or hobbies.
- External learning assistance of up to £2,000 or equivalent, along with dedicated learning hours each month, access to training platforms, and leadership programs.
- A cash gift for new family additions during your employment.
- Work-from-home allowance for setting up your home office.
- Complimentary snacks, fruits, and beverages in the office.
About Us:
PokerStars is a part of Flutter Entertainment Plc, a leading global provider of sports betting, gaming, and entertainment, headquartered in Dublin. We pride ourselves on our diverse brands and commitment to responsible and sustainable operations.
We are an equal opportunity employer that values diversity and does not discriminate based on any protected characteristic as defined by applicable law. We strive to provide reasonable accommodations for applicants with disabilities throughout the application and interview process.
