Global Service Account Director

hace 4 días

Zaragoza, Zaragoza, España Vestas A tiempo completo

About the Role

The Strategic Service Account Director at Vestas is responsible for maintaining and expanding relationships with strategically important large customers. This role involves achieving service sales quota and assigned strategic account goals.

Key Responsibilities

  • Establishes productive, professional relationships with key personnel in assigned accounts.
  • Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance expectations and customers' expectations.
  • Meets assigned targets for profitable onshore and offshore service sales volume and strategic targets in assigned accounts.
  • Guides the strategic account planning process, ensuring the development of shared performance goals, revenue targets, and significant deadlines.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
  • Manages solution development efforts to create new specific service solutions that best address customer needs, while coordinating the involvement of all necessary company personnel.
  • Supports the growth, profitability, and governance of offshore service sales in line with Vestas' expectations by providing customer knowledge and experience.
  • Works with the Pricing Department to introduce and set the Fair Value Capture concept into Offshore Service Sales.
  • Facilitates coordination and strategy sales-service alignment for key WTG sales processes.

Requirements

  • Demonstrated commercial/sales management skills, ideally with a high level of Wind Energy market knowledge.
  • Knowledge and understanding of Offshore is advantageous.
  • Leader, highly motivated, proactive, and team collaborator.
  • Excellent negotiation skills are essential for the position.
  • Based in Madrid / Hamburg or Copenhagen are preferred locations.
  • At least 7 years of experience in technical sales in industrial environments, with experience in selling services and products.
  • Company and Customer Expertise.
  • Strategic Perspective.
  • Expertise in leadership.
  • Value-based selling.
  • Project management.
  • Fluent in English, written and spoken.

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